Title: Payment method update
Last modified: August 14, 2018

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# Payment method update

 *  Resolved [Robothead](https://wordpress.org/support/users/toktor/)
 * (@toktor)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/payment-method-update/)
 * Hi
 * Quick question.
 * When customer is using “Pay” under their account for failed subscription and 
   uses new card, does this update the payment method with new card in quickpay 
   website?
 * Best,
    Robert

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/)
 * (@perfectsolution)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/payment-method-update/#post-10591725)
 * Hi Robert,
 * No, the subscription is not updated. The outstanding order is paid via a regular
   payment, but the credit card on the subscription is still the same. In this case,
   the customer would need to update the credit card separately afterwards.
 *  Thread Starter [Robothead](https://wordpress.org/support/users/toktor/)
 * (@toktor)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/payment-method-update/#post-10591917)
 * Thank you for quick reply! This helped a lot!
 * But in case the customer is using “change payment” under action, this should 
   update the card for Quickpay, correct?
 *  Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/)
 * (@perfectsolution)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/payment-method-update/#post-10591926)
 * Yes, that is correct. It will not pay any outstanding amounts automatically, 
   but it will update the card on the subscription 🙂
 *  Thread Starter [Robothead](https://wordpress.org/support/users/toktor/)
 * (@toktor)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/payment-method-update/#post-10593021)
 * Thank you PerfectSolution for super quick and practical replies 🙂
 *  Thread Starter [Robothead](https://wordpress.org/support/users/toktor/)
 * (@toktor)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/payment-method-update/#post-10599830)
 * Hi PerfectSolution!
 * I have another question for you. It seems that change payment button does not
   update currently for our setup the cards in quickpay.net page under subscription.
   Does it update the card when new payment is made or should it update at the moment
   when new card is added?
 * Quickpay logs are emtpy.
 *  Plugin Author [PerfectSolution](https://wordpress.org/support/users/perfectsolution/)
 * (@perfectsolution)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/payment-method-update/#post-10605532)
 * Hi Toktor,
 * The card is not updated on the old subscription transaction. This is simply not
   possible with QuickPay. Instead we are creating a new subscription with QuickPay
   with the new credit card. When the credit card is updated, you may find the transaction
   ID in your WooCommerce store and track it down in your QuickPay manager as well.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Payment method update’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-quickpay_263a40.svg)
 * [Quickpay for WooCommerce](https://wordpress.org/plugins/woocommerce-quickpay/)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-quickpay/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-quickpay/unresolved/)
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 * 6 replies
 * 2 participants
 * Last reply from: [PerfectSolution](https://wordpress.org/support/users/perfectsolution/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/payment-method-update/#post-10605532)
 * Status: resolved