PAYMENT NOT WORKING

  • Resolved becco

    (@becco)


    4 months, 2 weeks ago

    Customers complaining they cant pay in the pay pal – I looked into it and pay pal was saying Sandboxmode and I could not log into Paypay to pay – Updated pay pal and your plugin

    NOW THERES NO PAYMENT GATEWAY AT ALL AFTER UPDATE

    Please fix – last time you made me Do a huge plungin conflict – then you updated and it was fixed – I know its yu this time because after updating THERES NOW NO WAY TO PAY AT ALL

    Pay pal is working FINE on my main checkout page. Just no one can book classes Again

    • This topic was modified 4 months, 2 weeks ago by becco.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support epsupport1

    (@epsupport1)

    4 months, 2 weeks ago

    Hi @becco,

    Thank you for reaching out, and we apologize for the inconvenience you have experienced.

    Our team has carefully reviewed the issue and identified the root cause as the “Terms & Conditions” field using the “Custom Content” option within the “Booking Fields” section.
    This has been prioritized, and a fix will be released within the next 24–48 hours.
    In the interim, we recommend using the page or URL option for the field or temporarily disabling it.

    We will notify you promptly on this thread once the fix is available.
    Your cooperation and support are truly appreciated.

    Thread Starter becco

    (@becco)

    4 months, 2 weeks ago

    Is there a fix yet for this ?? How long is it till an update?

    Cheers Bec

    Thread Starter becco

    (@becco)

    4 months, 2 weeks ago

    Hi I have seen an update and Pay pal is working again. THANK YOU

    Still cant LOG IN to the paypal – It only allows card imput no loggin

    So people can pal via card in pay pal by the look – but not able to log into pay pal

    Is there a way we could just have GOOGLE – Apple Pay?

    Also can terms and conditoins box be above the forms OR BIGGGER AND PROMINANT as it is so easy to miss, as it sits off screen and you have to scroll down.

    • This reply was modified 4 months, 2 weeks ago by becco.
    Plugin Support epsupport1

    (@epsupport1)

    4 months, 2 weeks ago

    Thank you for the update—we’re glad to hear PayPal payments are working again.

    Regarding the issue

    Still cant LOG IN to the paypal – It only allows card imput no loggin

    So people can pal via card in pay pal by the look – but not able to log into pay pal

    Could you please elaborate more, and additionally, if possible, please share the screenshots of the issue you are facing?

    For Google Pay and Apple Pay, you can enable these options by using our EventPrime WooCommerce Checkout extension, which allows you to use WooCommerce’s payment gateways.

    You can find the extension here:
    https://theeventprime.com/all-extensions/woocommerce-checkout/

    Regarding the Terms & Conditions visibility, our team is reviewing, and we will update you shortly.

    Thank you for your patience.

Viewing 4 replies - 1 through 4 (of 4 total)

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