Title: Payment page loading error
Last modified: July 3, 2025

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# Payment page loading error

 *  Resolved [davidblackcat](https://wordpress.org/support/users/davidblackcat/)
 * (@davidblackcat)
 * [11 months ago](https://wordpress.org/support/topic/payment-page-loading-error/)
 * Oops, something went wrong
 * We’re sorry for the inconvenience. Please try reloading the page, or you can 
   get support from the community forums.Get SupportReload pageClick for error details
 * **TypeError: Cannot read properties of undefined (reading ‘filter’)**
 * at oj ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce-payments/dist/index.js?ver=9.6.0:9:218904](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce-payments/dist/index.js?ver=9.6.0:9:218904))
   at Suspense at Pe ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:162742](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:162742))
   at div at div at me ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:156901](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:156901))
   at div at hw ([https://falsificationofhistory.co.uk/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:26:216841](https://falsificationofhistory.co.uk/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:26:216841))
   at gw ([https://falsificationofhistory.co.uk/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:26:217484](https://falsificationofhistory.co.uk/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:26:217484))
   at xw ([https://falsificationofhistory.co.uk/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:26:217829](https://falsificationofhistory.co.uk/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:26:217829))
   at w ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1989](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1989))
   at Pn ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:224104](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:224104))
   at O ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:125353](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:125353))
   at P ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:124794](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:124794))
   at a ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:119308](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:119308))
   at [https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:226750](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:226750)
   at Jd ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:156426](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:156426))
   at Zd ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:157503](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:157503))
   at [https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:154316](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:154316)
   at [https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:154316](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:154316)
   at [https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:155541](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=e80c789b2e79ff495cb0:2:155541)
   at zn ([https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:227663](https://falsificationofhistory.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=64467b9fe6bfde7d9061:2:227663))
 * Notifications
 * Error retrieving settings.
 * ![](https://i0.wp.com/falsificationofhistory.co.uk/wp-content/uploads/2025/07/
   Screenshot-from-2025-07-02-19-20-38.png?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-page-loading-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/)
 * (@lovingbro)
 * [11 months ago](https://wordpress.org/support/topic/payment-page-loading-error/#post-18540524)
 * Hi [@davidblackcat](https://wordpress.org/support/users/davidblackcat/),
 * Thanks for sharing the error details. I understand how disruptive this kind of
   issue can be when trying to manage payments through WooPayments. I’ll be happy
   to help investigate what’s going on.
 * From the error trace:
 *     ```wp-block-code
       TypeError: Cannot read properties of undefined (reading ‘filter’)
       ```
   
 * It looks like there’s a JavaScript error coming from the WooPayments plugin (
   specifically from the index.js file), and it’s preventing the Payment Settings
   page from loading correctly. This is often caused by one of the following:
    1. **Missing or corrupt WooPayments configuration**: If there’s a misconfigured
       or incomplete setting stored in the WooPayments settings array, the script might
       break while trying to load and manipulate it.
    2. **Conflict with another plugin** or a theme function that’s altering WooCommerce
       admin screens.
    3. **Caching or outdated script files**, especially if there’s been a recent update.
 * **Here’s what I recommend:**
    1. **Clear any server or plugin-based caches** (like from a caching plugin or your
       hosting provider).
    2. **Temporarily disable any admin-customization plugins**, like custom dashboards
       or role editors, and reload the page.
    3. **Update all plugins**: Ensure WooCommerce, WooPayments, and WordPress are fully
       updated.
    4. **Check for JavaScript conflicts**: Open your browser’s developer console (F12)
       and see if any additional errors are listed, which could help isolate the cause.
 * If the issue continues, could you please also:
    - Share your **WooCommerce System Status Report** (from WooCommerce > Status
      > Get system report).
    - Let us know if WooPayments was recently installed or updated before this error
      began.
 * Once we have those details, we can better assist with next steps!
 *  [jackmclean](https://wordpress.org/support/users/jackmclean/)
 * (@jackmclean)
 * [11 months ago](https://wordpress.org/support/topic/payment-page-loading-error/#post-18541247)
 * I have this error and I have also tried the above fixes. Not found any solution
   yet.
 *  Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/)
 * (@lovingbro)
 * [11 months ago](https://wordpress.org/support/topic/payment-page-loading-error/#post-18541742)
 * Hi [@jackmclean](https://wordpress.org/support/users/jackmclean/),
 * I understand that you have a somewhat similar problem.
 * However, as per forum best practices, it is advised that you create a new thread
   so that we can address your issue(s) separately.
 * You can create a new thread here: [https://wordpress.org/support/plugin/woocommerce-payments/#new-post](https://wordpress.org/support/plugin/woocommerce-payments/#new-post)
   and make sure to include as much information as you can.
 * Thanks for understanding!
 *  Plugin Support [thelmachido a11n](https://wordpress.org/support/users/thelmachido/)
 * (@thelmachido)
 * [10 months, 1 week ago](https://wordpress.org/support/topic/payment-page-loading-error/#post-18573210)
 * Hi [@davidblackcat](https://wordpress.org/support/users/davidblackcat/) we haven’t
   heard back from you in a while, so I’m going to mark this as resolved. If you
   have any further questions, please feel free to start a new thread.
 * We’d appreciate it if you could take a few moments to review the WooPayments 
   plugin using the link below:
 * [https://wordpress.org/support/plugin/woocommerce-payments/reviews/](https://wordpress.org/support/plugin/woocommerce-payments/reviews/)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Payment page loading error’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-payments/assets/icon-256x256.png?rev=3234740)
 * [WooPayments: Integrated WooCommerce Payments](https://wordpress.org/plugins/woocommerce-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-payments/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [thelmachido a11n](https://wordpress.org/support/users/thelmachido/)
 * Last activity: [10 months, 1 week ago](https://wordpress.org/support/topic/payment-page-loading-error/#post-18573210)
 * Status: resolved