Title: payment problem
Last modified: September 15, 2019

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# payment problem

 *  Resolved [santo317782](https://wordpress.org/support/users/santo317782/)
 * (@santo317782)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/payment-problem-5/)
 * hello , i have i problem , when i add test mode stripe payment , this is work.
   but when i add live mode this is not working . Why ? have suggetion for this ?
 * please tell me about this how to solve this . i am using Version 1.9.1
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-problem-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/payment-problem-5/#post-11938514)
 * Hello [@santo317782](https://wordpress.org/support/users/santo317782/),
 * Hope you’re doing well!
 * Please let us know more information about this issue. After switching to a Stripe
   live mode, what is the error shown up on your end?
 * Would you please make sure live credentials are added correctly? Are there any
   errors in the developer’s console when the payment not going through? To open
   a developer console, right-click on your browser > Inspect and open Console tab.
   Screenshot:
    [https://take.ms/ScIw7](https://take.ms/ScIw7)
 * Please advise,
 * Kind regards,
    Nastia
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/payment-problem-5/#post-12002773)
 * Hello there [@santo317782](https://wordpress.org/support/users/santo317782/),
 * I hope you are well.
 * We’ve not heard from you in a while. I’ve marked this ticket as resolved for 
   now, but if you need anything else at all, we’re here for you, please just reopen
   the ticket or create a new one.
 * Have a wonderful day!
 * Cheers,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘payment problem’ is closed to new replies.

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## Tags

 * [live mode](https://wordpress.org/support/topic-tag/live-mode/)
 * [payment](https://wordpress.org/support/topic-tag/payment/)

 * 2 replies
 * 2 participants
 * Last reply from: [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/payment-problem-5/#post-12002773)
 * Status: resolved