Title: payment processing failed. please retry. Last modified: March 8, 2018 --- # payment processing failed. please retry. * Resolved [zubairmirza](https://wordpress.org/support/users/zubairmirza/) * (@zubairmirza) * [8 years, 3 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-2/) * Hi, I am facing payment proceeding failed error whenever i completely setup WooCommerce Stripe Gateway plugin.I guess may be some other plugins conflict so i deactivate all plugin except WooCommerce and WooCommerce Stripe Gateway plugin but issue still there. I also added this filter in fuctions.php but issue still there add_filter( add_filter( ‘wc_stripe_send_stripe_receipt’, ‘__return_true’); * WooCommerce version 3.1.1 WooCommerce Stripe Gateway version 4.0.7 I found this error in WooCommerce > status > logs Error: stdClass Object ( [token_id] => [ customer] => [source] => [source_object] => ) * ====End Log==== Please suggest me how can I fix this issue. Thanks in advance. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-processing-failed-please-retry-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Contributor [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 3 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-2/#post-10054061) * That filter you added is wrong. Remove that, turn all plugins off except WC and Stripe, change your theme to a WP default theme and after you have done all that, let me know and I will take a look at your site. * [hdinvest](https://wordpress.org/support/users/hdinvest/) * (@hdinvest) * [8 years, 3 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-2/#post-10055125) * Dear support team, * I’m facing the same issue. After some research, by using only WooCommerce and your plugin on a default theme it seems that the issue is related to multiple steps checkout. The data that has to be sent isn’t displayed visually due to JQuery. * May you know a multiple steps checkout plugin that is compatible with yours or do you have a fix for this issue? * Thank you, Kind regards * Thread Starter [zubairmirza](https://wordpress.org/support/users/zubairmirza/) * (@zubairmirza) * [8 years, 3 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-2/#post-10057044) * I got above issue due to theme. I activate default wordpress theme. Payment and order proceeding successfully. But i want to payment and order on lambda theme. Please let me know how can i fix above issue on lambda theme? * Thank you * Plugin Contributor [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 3 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-2/#post-10057369) * [@zubairmirza](https://wordpress.org/support/users/zubairmirza/) – unfortunately we cannot help with that. You need to contact the author of the theme for support. * [intrepiware](https://wordpress.org/support/users/intrepiware/) * (@intrepiware) * [8 years, 3 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-2/#post-10062518) * [@royho](https://wordpress.org/support/users/royho/) – I too am having trouble using Stripe checkout with the lambda theme. I realize you can’t troubleshoot a third-party theme, so I won’t ask you to do that. Instead, I was wondering if you have general advice of how to troubleshoot a theme that doesn’t work with the plugin? For example, are there certain common points of failure, or input fields that need to be named a certain way? Any guidance you could offer would be helpful. * [intrepiware](https://wordpress.org/support/users/intrepiware/) * (@intrepiware) * [8 years, 3 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-2/#post-10062690) * [@royho](https://wordpress.org/support/users/royho/) – Disregard. * [@zubairmirza](https://wordpress.org/support/users/zubairmirza/) – I was able to figure it out; the form-checkout.php file needs to be updated. I did this by downloading a copy of `/wp-content/themes//woocommerce/checkout/form- checkout.php` and `/wp-content/plugins/woocommerce/templates/checkout/form-checkout. php`. Then I used WinMerge to manually reconcile the differences. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘payment processing failed. please retry.’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277) * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/) ## Tags * [lambda();](https://wordpress.org/support/topic-tag/lambda/) * 6 replies * 4 participants * Last reply from: [intrepiware](https://wordpress.org/support/users/intrepiware/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/payment-processing-failed-please-retry-2/#post-10062690) * Status: resolved