Title: payment setting not saving fields
Last modified: May 18, 2017

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# payment setting not saving fields

 *  Resolved [FarhangQ](https://wordpress.org/support/users/imfq/)
 * (@imfq)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/)
 * hey, thanks for your best vendor plugin
 * my vendors can not save their bank account information from their dashboard. 
   when they click on save changes, page refresh and nothing happen.
 * and in other way admin can not add it manually to their profile from wordpress
   dashboard.
 * i couldn’t find any database table to add manually. what should I do and what’s
   the problem?
 * I have no js errors.
 * thanks

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Rafsun Chowdhury](https://wordpress.org/support/users/rafsuntaskin/)
 * (@rafsuntaskin)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9143907)
 * Hi, [@imfq](https://wordpress.org/support/users/imfq/)
 * This is very unlikely to happen, there might be some problem with your setup.
   
   Please de-active and reinstall a fresh version of Dokan. If the problem persists
   then please contact our [support](https://wedevs.com/contact/) and they will 
   help you out to sort this.
 * Thanks for your appreciation and support.
 *  Thread Starter [FarhangQ](https://wordpress.org/support/users/imfq/)
 * (@imfq)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9143931)
 * what about previous datas? i have more than 50 vendors
 *  [Rafsun Chowdhury](https://wordpress.org/support/users/rafsuntaskin/)
 * (@rafsuntaskin)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9143979)
 * No problem, your data will be same. Just delete the old plugin and install the
   latest version.
 *  Thread Starter [FarhangQ](https://wordpress.org/support/users/imfq/)
 * (@imfq)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9143987)
 * ok thanks, i will reply if problem does not solved
 *  Thread Starter [FarhangQ](https://wordpress.org/support/users/imfq/)
 * (@imfq)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9144483)
 * nothing changed.
    how can I add their bank info myself? the input fields are 
   disabled for admin. where are database tables?
 *  [Rafsun Chowdhury](https://wordpress.org/support/users/rafsuntaskin/)
 * (@rafsuntaskin)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9145120)
 * Please deactivate all other plugins except Dokan and WooCommerce to check if 
   it is caused by any conflict.
 * These data are saved as user meta not directly in database. You may use this 
   to check the saved data :
    `get_user_meta( $user_id, 'dokan_profile_settings',
   true );`
 * Thanks
 *  Thread Starter [FarhangQ](https://wordpress.org/support/users/imfq/)
 * (@imfq)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9145558)
 * no sir. issue still exist
    please help
 *  Thread Starter [FarhangQ](https://wordpress.org/support/users/imfq/)
 * (@imfq)
 * [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9145614)
 * sir u found the problem.
    our site is on cloudflare’s cdn. it’s seems like dokan
   has issues with cloudflare. i check other sections of dokan like adding new product.
   everything has stop working

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘payment setting not saving fields’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [FarhangQ](https://wordpress.org/support/users/imfq/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/payment-setting-not-saving-fields/#post-9145614)
 * Status: resolved