Title: PayPal Connection Processing…
Last modified: July 14, 2022

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# PayPal Connection Processing…

 *  Resolved [piglab](https://wordpress.org/support/users/piglab/)
 * (@piglab)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/paypal-connection-processing/)
 * Hello, I installed the plugin on the WordPress run on my own server. When I try
   to connect to PayPal for the first time via the settings “Accept Donations with
   PayPal Donations” and click on “Connect with PayPal”, it shows “Processing…” 
   but a popup window does not appear. How can I fix it? Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/paypal-connection-processing/#post-15829238)
 * Hi [@piglab](https://wordpress.org/support/users/piglab/),
 * We have seen this a couple of times due to either:
 * a) Using an old version of PHP. Make sure you are using 7.3 or above.
 * b) Plugin/theme conflicts. In this case, the next step would be to try our Health
   Check tutorial. This can allow you to test your site with different plugins without
   hurting the front-end of your site at all. [https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/](https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/)
 * Let me know if you find a conflict with another plugin or the theme.
 *  Thread Starter [piglab](https://wordpress.org/support/users/piglab/)
 * (@piglab)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/paypal-connection-processing/#post-15831137)
 * Thanks, Rick. Unfortunately, your instructions do not work. I run PHP 7.4.29.
   The Health Check does not show any problems. Also I installed your plugin on 
   my other site on the same virtual server (Windows Server 2019) with a different
   theme and minimum plug-ins. Unfortunately, I have the same problem when I try
   to Connect PayPal: it’s hanging (Processing…), no pop-up comes up.
 * Any other ideas?
 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/paypal-connection-processing/#post-15851084)
 * Hi [@piglab](https://wordpress.org/support/users/piglab/),
 * I believe it might be server related.
 * Please message us via [https://givewp.com/contact-us/](https://givewp.com/contact-us/),
   select “I am responding to a request to contact you” and refer to this ticket?
 * Looking forward to helping you get to the bottom of this!
 * Thanks!
 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/paypal-connection-processing/#post-15861875)
 * Hi [@piglab](https://wordpress.org/support/users/piglab/)
 * Just following up here. Were you able to contact us via our contact form?
 *  Thread Starter [piglab](https://wordpress.org/support/users/piglab/)
 * (@piglab)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/paypal-connection-processing/#post-15875474)
 * Thanks, Rick. I related the ticket. The problem still remains.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘PayPal Connection Processing…’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [piglab](https://wordpress.org/support/users/piglab/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/paypal-connection-processing/#post-15875474)
 * Status: resolved