PayPal+ not working

  • Resolved Lina

    (@jumbureto)


    7 years ago

    Hello,
    We are rebuilding a website with WP. We installed WooCommerce that has integrate PayPal (unfortunately not possible to use because it does not support our local currency). So here we are to choose PayPal Plus as a solution for our Card-payments.

    We’ve sent an email to the “help-logginappreview” as requested on the developers-section of Paypal to ask for approval of the review. We received only the delivery report that has been opened by some person more than a week ago; yet no answer – yesterday we sent a reminder and asked for a due-date for their answer – and the delivery report said the message was deleted without being opened!

    So here we are asking for some help or advise on how to proceed:
    When you place an order without login – there are no option:
    cf. print-screen: https://www.dropbox.com/s/m4v26otusqxwr76/paypal_not%20availble2.JPG?dl=0
    When logged-in, it is saying the app is not working!
    cf. print-screen: https://www.dropbox.com/s/xdiq1xm3ipzyzbp/paypal_not%20availble.JPG?dl=0

    Is it due to the app’ not being approved of Paypal? Do we need to configure something different? Please advise & thank you for your help!

    BR,
    Lina

    • This topic was modified 7 years ago by Lina.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Andreas W.

    (@aweissinpsyde)

    7 years ago

    Hello @jumbureto

    did PayPal approve your PayPal Plus account? Please note PayPal Plus can be used by merchants based in Germany only.

    When PayPal approved you account please be sure you have installed the current plugin version. If your account is just new it could be it takes a while to see the payment options.

    Thread Starter Lina

    (@jumbureto)

    7 years ago

    Hello Andreas and thank you for your answer!
    I downloaded PayPal+ from the WordPress-plugin page.
    I did noted that in WooCommerce’s extensions had “PayPal+” specified only for Germany.
    So i thought this one is a different one. I understand now it will not get approved, because our business is based in Romania.
    Only – it is never mentioned on the PayPal page – that such restriction exists.

    No news from them…
    I will close this topic and search for a different solution to make our payments with cards active on the website.

    Thank you for the information!
    BR,
    Lina

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Lina
  • Last activity: 7 years ago
  • Status: resolved