Hi, Gary.
This message means that the Jetpack software could not be extracted from the zip archive. Can you please check that your web server has available space on the volume where WordPress is installed and that you’re not running into quota issues (if applicable)?
Thanks,
Jeff
Thread Starter
gep13
(@gep13)
Hello,
I have been able to resolve this issue, it was exactly as you suggested. Thank you very much for taking the time to reply!
Thanks
Gary
May I ask how you solved this issue? I’m currently experiencing it as well, but with all my plugins! 🙁
Thread Starter
gep13
(@gep13)
Hello,
The issue that I had was exactly as described here.
I didn’t have any hard drive space left of my Web Server, which meant that there was no way of extracting the contents of the zip file.
I cleared out some space, and everything started working.
Gary
@foodobyte
“your web server has available space”
In other words how much hard drive space is available for use on your hosting solution – it’s usually seen in CPanel – if not or using another admin, ask your hosting provider.
quota issues
Refers to the available resources allocated to your domain by your hosting provider, including total memory available (not php memory), CPU (not likely the cause of this problem) and so on.
If you have a disk or resource issue, you need to contact your host to get it increased
See http://core.trac.ww.wp.xz.cn/ticket/22913
There is a fix that is aimed for WP 3.6, and the fix works for me where I was having errors with simplepress upgrades.
