Title: PDF conversion problem
Last modified: August 24, 2016

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# PDF conversion problem

 *  Resolved [santiagobarruso](https://wordpress.org/support/users/santiagobarruso/)
 * (@santiagobarruso)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/pdf-conversion-problem/)
 * Hi,
    My plugin works correctly, except when print pdf Invoice. If you see html
   invoice, it’s ok, and if you print this view as pdf, you have your invoice ok.
   But if the plugin generate a pdf invoice, that you can view in your “My account”,
   or you receive it at email, the text is superimposed over each other, and invoice
   is reduced to four lines with text crushed top of each other.
 * It´s a pdf-format-printer-problem, and I don’t know what can I do.
 * Thanks a lot.
 * [https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/pdf-conversion-problem/#post-6125796)
 * Hello Santiago,
    I think this is an issue with fonts. Do you see any errors on
   the plugin status tab? Are you using a custom font?
 * Ewout
 *  Thread Starter [santiagobarruso](https://wordpress.org/support/users/santiagobarruso/)
 * (@santiagobarruso)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/pdf-conversion-problem/#post-6125814)
 * Hello Ewout,
 * I’m not an wordpress expert… I don’t know what’s my font, I’m not made any changes.
   But on the plugin status I can read this:
 * “The central temp folder (1.5+) is /var/www/vhost/muj.org/home/html/wordpress/
   wp-content/uploads/wpo_wcpdf/. By default, this folder is created in the WordPress
   uploads folder (/var/www/vhost/muj.org/home/html/wordpress/wp-content/uploads/),
   which can be defined by setting UPLOADS in wp-config.php. Alternatively, you 
   can control the specific folder for PDF invoices by using the wpo_wcpdf_tmp_path
   filter. Make sure this folder is writable and that the subfolders attachments,
   dompdf and fonts are present (these will be created by the plugin if the central
   temp folder is writable).
 * If the temporary folders were not automatically created by the plugin, verify
   that all the font files (from /var/www/vhost/muj.org/home/html/wordpress/wp-content/
   plugins/woocommerce-pdf-invoices-packing-slips/lib/dompdf/lib/fonts/) are copied
   to the fonts folder. Normally, this is fully automated, but if your server has
   strict security settings, this automated copying may have been prohibited. In
   that case, you also need to make sure these folders get synchronized on plugin
   updates!”
 * But.. I can’t write anything at font folder neither change permissions to write
 *  Thread Starter [santiagobarruso](https://wordpress.org/support/users/santiagobarruso/)
 * (@santiagobarruso)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/pdf-conversion-problem/#post-6125928)
 * Hi,
 * I’ve created a new wpo_wcpdf folder at server, and renamed as old the old wpo_wcpdf
   folder. Now it works ok.
 * But Bold text doesn’t appear, I can read: ” “Can not extract the embedded font
   OpenSans-Bold. Some characters might not display or print correctly”
 * I’ve saw than in style.css there is a url to: “[http://themes.googleusercontent.com/static/fonts/opensans/v7/k3k702ZOKiLJc3WVjuplzMDdSZkkecOE1hvV7ZHvhyU.ttf&#8221](http://themes.googleusercontent.com/static/fonts/opensans/v7/k3k702ZOKiLJc3WVjuplzMDdSZkkecOE1hvV7ZHvhyU.ttf&#8221);
   
   I see it’s ok.
 * What can I do?
 *  Thread Starter [santiagobarruso](https://wordpress.org/support/users/santiagobarruso/)
 * (@santiagobarruso)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/pdf-conversion-problem/#post-6125967)
 * Hi,
 * Now all works.
 * Thanks a lot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/pdf-conversion-problem/#post-6126022)
 * Hello Santiago,
    That’s great, glad you were able to solve it so quickly!
 * Have a great weekend!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘PDF conversion problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

## Tags

 * [conversion](https://wordpress.org/support/topic-tag/conversion/)
 * [pdf](https://wordpress.org/support/topic-tag/pdf/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 5 replies
 * 2 participants
 * Last reply from: [Ewout](https://wordpress.org/support/users/pomegranate/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/pdf-conversion-problem/#post-6126022)
 * Status: resolved