Title: pdf doesn't load
Last modified: August 20, 2016

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# pdf doesn't load

 *  [ecoevolver](https://wordpress.org/support/users/ecoevolver/)
 * (@ecoevolver)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/pdf-doesnt-load/)
 * Hi there,
 * I have a pdf stored on my server in the /wp-content/ folder
 * I installed the plugin, created the shortcode, and inserted the shortcode into
   a Page.
 * When I view the page, sometimes the .pdf loads, sometimes I get the following
   error:
    Sorry, it took too long to find the document at the original source. 
   Please try again later. You can also try to download the original document by
   clicking here.
 * This is not acceptable because its a .pdf of the menu for a client on a page 
   where people order take-out…if the .pdf doesn’t load the page is essentially 
   useless..
 * how can I prevent this error from coming up when the .pdf is located on the same
   server as wordpress?
 * Cheers,
 * [http://wordpress.org/extend/plugins/google-document-embedder/](http://wordpress.org/extend/plugins/google-document-embedder/)

Viewing 1 replies (of 1 total)

 *  [k3davis](https://wordpress.org/support/users/k3davis/)
 * (@k3davis)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/pdf-doesnt-load/#post-3251493)
 * It’s fine and normal to host your files on the same server as WordPress. So that’s
   not an issue.
 * “Took too long” could be the result of several things – the server you’re hosting
   on is slow, underpowered, or over-shared, making Google’s request for the document
   laggy. A network issue (perhaps temporary) has caused a delay between your server
   and Google. Or, your source document is too large/not web optimized.
 * Hope this helps.
 * Kevin

Viewing 1 replies (of 1 total)

The topic ‘pdf doesn't load’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-document-embedder_484848.svg)
 * [Google Doc Embedder](https://wordpress.org/plugins/google-document-embedder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-document-embedder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-document-embedder/)
 * [Active Topics](https://wordpress.org/support/plugin/google-document-embedder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-document-embedder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-document-embedder/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [k3davis](https://wordpress.org/support/users/k3davis/)
 * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/pdf-doesnt-load/#post-3251493)
 * Status: not resolved