Title: PDF Embeder does not work on knowledge base plugin
Last modified: August 13, 2019

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# PDF Embeder does not work on knowledge base plugin

 *  Resolved [rogerhoang](https://wordpress.org/support/users/rogerhoang/)
 * (@rogerhoang)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/pdf-embeder-does-not-work-on-knowledge-base-plugin/)
 * I try to create an article in Knowledge Base plugin which included a PDF file
   but it shown link instead of pdf viewer.

Viewing 1 replies (of 1 total)

 *  [PDFG Support](https://wordpress.org/support/users/wppdfsupport/)
 * (@wppdfsupport)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/pdf-embeder-does-not-work-on-knowledge-base-plugin/#post-11828041)
 * Hi [@rogerhoang](https://wordpress.org/support/users/rogerhoang/),
 * If the PDF is showing as a link instead of the embedded viewer, this is usually
   the result of a conflict with another plugin that is preventing the PDF scripts
   from loading. To confirm the conflict, you can follow the troubleshooting guide
   here: [https://wp-pdf.com/kb/pdf-doesnt-appear-at-all-just-a-blank-line-or-hangs-on-loading/](https://wp-pdf.com/kb/pdf-doesnt-appear-at-all-just-a-blank-line-or-hangs-on-loading/).
 * You may need to call the PDF Embedder scripts inside of the Knowledge Base element
   once that element has been loaded on the page. In which case, please see [https://wp-pdf.com/kb/the-viewer-doesnt-display-at-all-or-at-wrong-size-when-inside-a-javascript-based-tab-or-ajax-page-transitions/](https://wp-pdf.com/kb/the-viewer-doesnt-display-at-all-or-at-wrong-size-when-inside-a-javascript-based-tab-or-ajax-page-transitions/)
 * If you have any other questions, please feel free to send an email to [contact@wp-pdf.com](https://wordpress.org/support/topic/pdf-embeder-does-not-work-on-knowledge-base-plugin/contact@wp-pdf.com?output_format=md)
   as we may not see messages posted here to respond in a timely fashion.
 * Emma

Viewing 1 replies (of 1 total)

The topic ‘PDF Embeder does not work on knowledge base plugin’ is closed to new 
replies.

 * ![](https://ps.w.org/pdf-embedder/assets/icon.svg?rev=3227003)
 * [PDF Embedder](https://wordpress.org/plugins/pdf-embedder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pdf-embedder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pdf-embedder/)
 * [Active Topics](https://wordpress.org/support/plugin/pdf-embedder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pdf-embedder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pdf-embedder/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [PDFG Support](https://wordpress.org/support/users/wppdfsupport/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/pdf-embeder-does-not-work-on-knowledge-base-plugin/#post-11828041)
 * Status: resolved