Title: PDF export doesn’t work
Last modified: April 28, 2025

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# PDF export doesn’t work

 *  Resolved [waleedwahab](https://wordpress.org/support/users/waleedwahab/)
 * (@waleedwahab)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/pdf-export-doesnt-work/)
 * It’s been a few months and exporting quiz results to PDF doesn’t work properly.
   The exported file shows only the quiz taker info but doesn’t show any of the 
   questions or the answers. Exporting to Excel sheet works well, though. Any help?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/pdf-export-doesnt-work/#post-18438909)
 * Dear [@waleedwahab](https://wordpress.org/support/users/waleedwahab/),
 * Thanks for the topic.
 * Please navigate to the _Quiz Maker plugin > Quizzes > your particular quiz > 
   E-Mail, Certificate,_ and under the ‘Generate Certificate preview’ button, you
   will read _‘Download PDF API addon.’_
 * **See the screenshot below:**
 * > [View post on imgur.com](https://imgur.com/a/7r9QMvb)
 * Please download, install the addon and try again. If the issue persists, please
   let us know.
 * Additionally, as you are using the Pro version of the plugin, please contact 
   us via [this form](https://ays-pro.com/contact) for further support. Our customer
   care specialists are ready to check your case and help you accordingly as soon
   as possible.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
 * Thank you.
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/pdf-export-doesnt-work/#post-18449712)
 * For other readers, we are closing the ticket as the customer contacted us via
   email.
 * Thank you.
 *  [makma](https://wordpress.org/support/users/makma/)
 * (@makma)
 * [1 year ago](https://wordpress.org/support/topic/pdf-export-doesnt-work/#post-18466450)
 * Hola, tengo el mismo problema y ya hice los pasos que comentaron y no me deja
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year ago](https://wordpress.org/support/topic/pdf-export-doesnt-work/#post-18467074)
 * Dear [@makma](https://wordpress.org/support/users/makma/),
 * Thank you for your response.
 * As you are referring to the Pro feature, please contact us via [this form](https://ays-pro.com/contact)
   and provide the Support Team with the following information:
 * Please **clarify **the case you are facing in more detail so we can understand
   it better and guide you accordingly.
   Please provide us with a **screenshot **
   where the problem can be seen.Also, let us know the **version **of the Quiz Maker
   plugin that you are using.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
 * Thank you.
 * P.S. Please feel free to open a new topic each time you have new questions so
   that the information can be accessible to other users as well.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PDF export doesn’t work’ is closed to new replies.

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## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [pdf](https://wordpress.org/support/topic-tag/pdf/)

 * 4 replies
 * 3 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/pdf-export-doesnt-work/#post-18467074)
 * Status: resolved