Title: PDF Structure Issue – Cannot Remove Incorrect Total
Last modified: November 20, 2024

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# PDF Structure Issue – Cannot Remove Incorrect Total

 *  Resolved [alexhatzo](https://wordpress.org/support/users/alexhatzo/)
 * (@alexhatzo)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/pdf-structure-issue-cannot-remove-incorrect-total/)
 * Hello,
 * I’ve been experiencing an issue with the Cost Calculator Plugin for the past 
   few days. It seems the structure of the PDF output has changed, and a problematic
   total amount is now included at the very end of the document. In my case, this
   total (€52,760, as shown in the attached screenshot) does not match the calculations
   at all and is completely irrelevant.
 * The main problem is that I cannot find any way to remove or disable this total
   amount. It is automatically included in every PDF and must be fixed urgently,
   as it causes confusion for my clients.
 * Could you please advise on how to resolve this issue or provide a workaround?
   Thank you in advance for your support.
 * ![](https://i0.wp.com/i.postimg.cc/90JM0djN/Screenshot-2024-11-20-230524.png?
   ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpdf-structure-issue-cannot-remove-incorrect-total%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [mgordon7](https://wordpress.org/support/users/mgordon7/)
 * (@mgordon7)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/pdf-structure-issue-cannot-remove-incorrect-total/#post-18153218)
 * Hello,
 * Thank you for provided feedback, we do appreciate your kind diligence,
 * The PDF entry is recently included new extra config, at the moment our dev team
   are working on improvements. I created a task and informed our devs about including
   an option to remove that final total of all the total. In future updates, our
   devs will include the needed option. once again thank you for the shared feedback.
   Moreover, note that the Pro features are not allowed to be discussed from the
   wp.org according to the wp.org policy (here we are able to discuss only the free
   plugin options and settings). If you will have questions regarding to the Pro
   plugin configs, please let us know by submitting support tickets from our support
   site [[support](https://support.stylemixthemes.com/tickets/new)]
 * Best regards
 *  Thread Starter [alexhatzo](https://wordpress.org/support/users/alexhatzo/)
 * (@alexhatzo)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/pdf-structure-issue-cannot-remove-incorrect-total/#post-18155219)
 * Hello,
 * Thank you for your response. However, I must emphasize that we specifically chose
   your plugin and purchased the Pro version because its features were perfectly
   aligned with our requirements. It is therefore very disappointing that such a
   significant change was introduced through an update without providing users with
   the option to retain the previous version.
 * This unexpected modification is currently causing major confusion among our clients.
   We have active advertising campaigns running on Google, and we rely on the plugin
   to function correctly and consistently. This issue is already negatively impacting
   our business.
 * It is absolutely critical that you release an update as soon as possible to resolve
   this problem and restore the original functionality. As a paying customer, I 
   expect this matter to be addressed with the highest urgency.
 * Thank you for your understanding and prompt support.
 *  Plugin Support [mgordon7](https://wordpress.org/support/users/mgordon7/)
 * (@mgordon7)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/pdf-structure-issue-cannot-remove-incorrect-total/#post-18158034)
 * Thank you, in few days there will be update and in the update, after the plugin
   update you will be able to deactivate the total of totals from the PDF settings,
   so in the PDF there won’t be total of all totals and you will be deactivate it
 * Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘PDF Structure Issue – Cannot Remove Incorrect Total’ is closed to new
replies.

 * ![](https://ps.w.org/cost-calculator-builder/assets/icon-256x256.png?rev=3525305)
 * [Cost Calculator Builder](https://wordpress.org/plugins/cost-calculator-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cost-calculator-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cost-calculator-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/cost-calculator-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cost-calculator-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cost-calculator-builder/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [mgordon7](https://wordpress.org/support/users/mgordon7/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/pdf-structure-issue-cannot-remove-incorrect-total/#post-18158034)
 * Status: resolved