Title: PDF sync
Last modified: June 18, 2025

---

# PDF sync

 *  Resolved [Gustavo Troisi](https://wordpress.org/support/users/gustavotroisi/)
 * (@gustavotroisi)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/pdf-sync/)
 * How can I enable PDF sync in a free account?
   Thanks
 * > For free accounts, you will not be able to deliver PDF or ZIP files by default
   > for security reasons. If this is a requirement, please contact our support 
   > team who can help activate this for you.

Viewing 1 replies (of 1 total)

 *  Plugin Support [loic @ cloudinary](https://wordpress.org/support/users/loiccloudinary/)
 * (@loiccloudinary)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/pdf-sync/#post-18517476)
 * Hi [@gustavotroisi](https://wordpress.org/support/users/gustavotroisi/),
 * To protect the security and integrity of our customer accounts, we restrict the
   ability of new accounts to deliver PDFs and Archive files like .zip or .rar.
 * It’s always possible to upload and manage those files, and you can download them
   using our Media Library, but a restriction applies to deliver them publicly and
   you’ll see an HTTP 401 error in that case.
 * For PDFs that are uploaded as `resource_type: 'image'`, it’s possible to use 
   those PDFs with our transformations features, so you can [convert the PDFs to another image format and deliver them that way](https://cloudinary.com/documentation/paged_and_layered_media#deliver_a_selected_pdf_page_as_an_image),
   such as by using the `page` transformation (`pg_` in URLs) and setting the extension
   to an image format like `jpg`: [https://res.cloudinary.com/demo/image/upload/pg_1/multi_page_pdf.jpg](https://res.cloudinary.com/demo/image/upload/pg_1/multi_page_pdf.jpg)
 * You can remove this restriction yourself if you’re sure that any PDF or archive
   files uploaded by your users will be compliant with our policies, by enabling
   the option in the “PDF and ZIP files delivery” section of your account’s security
   settings.
 * Hope that helps.
 * Best,
 * Loic

Viewing 1 replies (of 1 total)

The topic ‘PDF sync’ is closed to new replies.

 * ![](https://ps.w.org/cloudinary-image-management-and-manipulation-in-the-cloud-
   cdn/assets/icon-256x256.png?rev=2377259)
 * [Cloudinary - Deliver Images and Videos at Scale](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/)
 * [Active Topics](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [loic @ cloudinary](https://wordpress.org/support/users/loiccloudinary/)
 * Last activity: [11 months, 3 weeks ago](https://wordpress.org/support/topic/pdf-sync/#post-18517476)
 * Status: resolved