Title: PDO module is active on server
Last modified: January 27, 2025

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# PDO module is active on server

 *  Resolved [PedroDK](https://wordpress.org/support/users/pedrodk/)
 * (@pedrodk)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/pdo-module-is-active-on-server/)
 * Hi,
 * For a client we have set up Independent Analytics plugin. After the installation
   the plugin displayed a ‘Missing PDO extension’ message.
 * I contacted the server admin, and he confirmed that the PDO module is in fact
   active and running on the server.
 * So how can I get the plugin working?
 * Thx.
 * Bw Pedro
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpdo-module-is-active-on-server%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * (@bensibley)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/pdo-module-is-active-on-server/#post-18267724)
 * Hi Pedro,
 * Thanks for getting in touch about this.
 * Can you ask the server admin if both the “pdo” and “pdo-mysql” extensions are
   active for this site? It’s also important to make sure that they are activated
   for the PHP version the site is currently using.
 *  Thread Starter [PedroDK](https://wordpress.org/support/users/pedrodk/)
 * (@pedrodk)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/pdo-module-is-active-on-server/#post-18269010)
 * Hi Ben,
 * Thank you for your reply.
 * PDO and pdo_sqlite are both active on the server according to the client’s server
   admin.
 * bw Peter
 *  Plugin Author [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * (@bensibley)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/pdo-module-is-active-on-server/#post-18269875)
 * Got it. Please ask them to also activate the “pdo_mysql” extension and then it
   should work.
 *  Thread Starter [PedroDK](https://wordpress.org/support/users/pedrodk/)
 * (@pedrodk)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/pdo-module-is-active-on-server/#post-18271412)
 * Hi Ben,
 * It’s working now! Great!
 * Thank you for your help.
 * BTW: How can the client’s editors see the stats in the controlpanel?
 *  Thread Starter [PedroDK](https://wordpress.org/support/users/pedrodk/)
 * (@pedrodk)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/pdo-module-is-active-on-server/#post-18271447)
 * … oh, I got it.
 * It’s all in the Settings… 🙂
 *  Plugin Author [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * (@bensibley)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/pdo-module-is-active-on-server/#post-18272354)
 * Awesome! I’m glad to hear that.
 * Stay in touch if you need anything else.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘PDO module is active on server’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/pdo-module-is-active-on-server/#post-18272354)
 * Status: resolved