Pendiente de pago

Resolved bernatllop
(@bernatllop)

5 years, 4 months ago

Buenos días,
Hace varios meses que usamos el plugin y nos esta funcionando perfecto hasta hoy, se han procesado todos los pagos de las subscripciones pero me aparecen en “pendiente de pago” he estado revisando otras entradas en el foro pero no tengo claro que puede pasar.

Me aparecen aprobadas en el banco pero con este error:
Error (Server returned HTTP response code: 500 for URL: https://ommtraining.cat/?wc-api=WC_Gateway_redsys)

Mi duda es como solucionarlo para los proximos pagos y tambiens i hay alguna manera de poner a completado las que estan ahora pagadas de forma automatica, de forma que tenga el codigo de operacion en cada una de ellas.

Muchas gracias

The page I need help with: [log in to see the link]
Viewing 2 replies - 1 through 2 (of 2 total)
Thread Starter
(@bernatllop)

### WordPress Environment ###

WordPress address (URL): https://ommtraining.cat
Site address (URL): https://ommtraining.cat
WC Version: 4.9.1
REST API Version: ✔ 4.9.1
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: ❌ 5.4.4 - Una versió més actual de WordPress està disponible (5.6)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: ca
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.20
PHP Post Max Size: 130 MB
PHP Time Limit: 165
PHP Max Input Vars: 16000
cURL Version: 7.38.0
OpenSSL/1.0.1t

SUHOSIN Installed: –
MySQL Version: 5.6.50-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.9.1
WC Database Prefix: mod938_
Mida total de la base de dades: 66.08MB
Mida de les dades de la base de dades: 53.78MB
Mida de l'índex de la base de dades: 12.30MB
mod938_woocommerce_sessions: Dades: 0.05MB + Índex: 0.02MB + Motor InnoDB
mod938_woocommerce_api_keys: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_woocommerce_attribute_taxonomies: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_woocommerce_downloadable_product_permissions: Dades: 0.02MB + Índex: 0.06MB + Motor InnoDB
mod938_woocommerce_order_items: Dades: 0.13MB + Índex: 0.05MB + Motor InnoDB
mod938_woocommerce_order_itemmeta: Dades: 1.52MB + Índex: 0.63MB + Motor InnoDB
mod938_woocommerce_tax_rates: Dades: 0.02MB + Índex: 0.06MB + Motor InnoDB
mod938_woocommerce_tax_rate_locations: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_woocommerce_shipping_zones: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_woocommerce_shipping_zone_locations: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_woocommerce_shipping_zone_methods: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_woocommerce_payment_tokens: Dades: 0.05MB + Índex: 0.02MB + Motor InnoDB
mod938_woocommerce_payment_tokenmeta: Dades: 0.08MB + Índex: 0.06MB + Motor InnoDB
mod938_woocommerce_log: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_actionscheduler_actions: Dades: 1.02MB + Índex: 0.38MB + Motor InnoDB
mod938_actionscheduler_claims: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_actionscheduler_groups: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_actionscheduler_logs: Dades: 0.23MB + Índex: 0.17MB + Motor InnoDB
mod938_clean_up_optimizer: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_clean_up_optimizer_ip_locations: Dades: 0.00MB + Índex: 0.00MB + Motor MyISAM
mod938_clean_up_optimizer_meta: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_commentmeta: Dades: 0.08MB + Índex: 0.09MB + Motor InnoDB
mod938_comments: Dades: 1.52MB + Índex: 1.14MB + Motor InnoDB
mod938_gglcptch_allowlist: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_layerslider: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_layerslider_revisions: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_links: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_options: Dades: 6.02MB + Índex: 0.11MB + Motor InnoDB
mod938_postmeta: Dades: 30.06MB + Índex: 6.72MB + Motor InnoDB
mod938_posts: Dades: 8.05MB + Índex: 0.42MB + Motor InnoDB
mod938_revslider_css: Dades: 0.13MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_css_bkp: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_layer_animations: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_layer_animations_bkp: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_navigations: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_navigations_bkp: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_sliders: Dades: 0.03MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_sliders_bkp: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_slides: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_slides_bkp: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_static_slides: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_revslider_static_slides_bkp: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_sbi_instagram_feeds_posts: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_sbi_instagram_posts: Dades: 0.22MB + Índex: 0.00MB + Motor InnoDB
mod938_termmeta: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_terms: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_term_relationships: Dades: 0.05MB + Índex: 0.02MB + Motor InnoDB
mod938_term_taxonomy: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_usermeta: Dades: 1.38MB + Índex: 0.59MB + Motor InnoDB
mod938_users: Dades: 0.05MB + Índex: 0.05MB + Motor InnoDB
mod938_wcpdf_invoice_number: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_wc_admin_notes: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_wc_admin_note_actions: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_wc_category_lookup: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_wc_customer_lookup: Dades: 0.06MB + Índex: 0.03MB + Motor InnoDB
mod938_wc_download_log: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_wc_order_coupon_lookup: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_wc_order_product_lookup: Dades: 0.13MB + Índex: 0.16MB + Motor InnoDB
mod938_wc_order_stats: Dades: 0.11MB + Índex: 0.08MB + Motor InnoDB
mod938_wc_order_tax_lookup: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_wc_product_meta_lookup: Dades: 0.02MB + Índex: 0.09MB + Motor InnoDB
mod938_wc_reserved_stock: Dades: 0.02MB + Índex: 0.00MB + Motor InnoDB
mod938_wc_tax_rate_classes: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_wc_webhooks: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_yoast_indexable: Dades: 1.52MB + Índex: 0.52MB + Motor InnoDB
mod938_yoast_indexable_hierarchy: Dades: 0.05MB + Índex: 0.05MB + Motor InnoDB
mod938_yoast_migrations: Dades: 0.02MB + Índex: 0.02MB + Motor InnoDB
mod938_yoast_primary_term: Dades: 0.02MB + Índex: 0.03MB + Motor InnoDB
mod938_yoast_seo_links: Dades: 0.36MB + Índex: 0.25MB + Motor InnoDB

### Post Type Counts ###

attachment: 233
class: 36
custom_css: 1
elementor_library: 2
nav_menu_item: 9
oembed_cache: 5
page: 17
post: 92
product: 18
product_variation: 40
revision: 405
shop_coupon: 7
shop_order: 868
shop_subscription: 222
team: 4
wc_membership_plan: 1
wc_user_membership: 171
wpcf7_contact_form: 7

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (24) ###

Bridge Core: per Qode – 2.4.1
Classic Editor: per WordPress Contributors – 1.6
Contact Form 7: per Takayuki Miyoshi – 5.3.2
Cookie Notice: per dFactory – 1.3.2
Duplica la pàgina: per mndpsingh287 – 4.3
Elementor: per Elementor.com – 3.0.16
Envato Market: per Envato – 2.0.6
reCaptcha by BestWebSoft: per BestWebSoft – 1.60
Header and Footer Scripts: per Digital Liberation – 2.2.1
Smash Balloon Instagram Feed: per Smash Balloon – 2.7
Loco Translate: per Tim Whitlock – 2.5.0
One Click Demo Import: per ProteusThemes – 2.6.1
P3 (Plugin Performance Profiler): per GoDaddy.com – 1.5.4
Qode Twitter Feed: per Qode Themes – 2.0.1
Sassy Social Share: per Team Heateor – 3.3.16
Social Media and Share Icons (Ultimate Social Media): per UltimatelySocial – 2.6.3
Checkout Field Editor for WooCommerce: per ThemeHigh – 1.4.5
WooCommerce Servired/RedSys Spain Gateway: per José Conti – 14.0.2 (està disponible una actualització a la versió 14.0.3)
WooCommerce Memberships: per SkyVerge – 1.20.0 (està disponible una actualització a la versió 1.21.2)
WooCommerces Factures i Albarans en PDF: per Ewout Fernhout – 2.7.4
WooCommerce Subscriptions: per WooCommerce – 3.0.12
WooCommerce: per Automattic – 4.9.1 (està disponible una actualització a la versió 4.9.2)
Yoast SEO: per Equip Yoast – 15.3
WP Rollback: per Impress.org – 1.7.1

### Inactive Plugins (20) ###

Akismet Anti-Spam: per Automattic – 4.1.8
Asset CleanUp: Page Speed Booster: per Gabe Livan – 1.3.7.3
Clean Up Optimizer: per Tech Banker – 4.0.28
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: per SeedProd – 6.0.10.1
Ebor Framework: per Tom Rhodes – 1.5.1
Hello Dolly: per Matt Mullenweg – 1.7.2
LayerSlider WP: per Kreatura Media – 6.11.2
Mantenimiento web: per Carlos Doral – 0.8
Page Speed: per Rex Anthony D. Eubanas (Batugan Design) – 1.3.7
Qode Instagram Widget: per Qode Themes – 2.0.2
Redsys WooCommerce: per Redsys – 3.1.0 – La versió instal·lada no s'ha provat amb la versió activa de WooCommerce 4.0
SG Optimizer: per SiteGround – 5.7.12
Slider Revolution: per ThemePunch – 6.2.17
Stock Message: per  – 1.1.0
Visual Composer: per visualcomposer.com – 32.0
WooCommerce Redsys Gateway Light: per José Conti – 3.0.2
WPBakery Page Builder: per Michael M - WPBakery.com – 6.2.0
WP Fastest Cache: per Emre Vona – 0.9.1.4
WP LESS: per Oncle Tom – 1.8.0
WP Super Cache: per Automattic – 1.7.1

### Must Use Plugins (1) ###

p3-profiler.php: per  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Base de la botiga: #619 - /botiga/
Cistella: #620 - /carrito/
Finalitza la compra: #621 - /finalizar-compra/
El meu compte: #622 - /mi-cuenta/
Termes i condicions: #494 - /politica-de-privacitat/

### Theme ###

Name: Bridge Child
Version: 1.0.0
Author URL: http://www.qodethemes.com/
Child Theme: ✔
Parent Theme Name: Bridge
Parent Theme Version: 22.6
Parent Theme Author URL: http://qodethemes.com/
WooCommerce Support: ✔

### Templates ###

Archive Template: El vostre tema té un fitxer woocommerce.php
no podeu sobreescriure la plantilla personalitzada woocommerce/archive-product.php ja que woocommerce.php té prioritat sobre archive-product.php. Això és intencionat per prevenir problemes de visualització.

Overrides: bridge/woocommerce/cart/cart-empty.php
bridge/woocommerce/cart/cart-shipping.php
bridge/woocommerce/cart/cart-totals.php
bridge/woocommerce/cart/cart.php
bridge/woocommerce/cart/shipping-calculator.php
bridge/woocommerce/checkout/form-coupon.php
bridge/woocommerce/checkout/thankyou.php
bridge/woocommerce/content-product.php
bridge/woocommerce/content-single-product.php
bridge/woocommerce/global/form-login.php
bridge/woocommerce/global/quantity-input.php
bridge/woocommerce/loop/add-to-cart.php
bridge/woocommerce/loop/loop-start.php
bridge/woocommerce/loop/pagination.php
bridge/woocommerce/loop/rating.php
bridge/woocommerce/loop/result-count.php
bridge/woocommerce/loop/sale-flash.php
bridge/woocommerce/myaccount/form-login.php
bridge/woocommerce/myaccount/form-lost-password.php
bridge/woocommerce/myaccount/my-address.php
bridge/woocommerce/myaccount/my-orders.php
bridge/woocommerce/single-product/add-to-cart/external.php
bridge/woocommerce/single-product/add-to-cart/grouped.php
bridge/woocommerce/single-product/add-to-cart/simple.php
bridge/woocommerce/single-product/add-to-cart/variable.php
bridge/woocommerce/single-product/related.php
bridge/woocommerce/single-product/sale-flash.php
bridge/woocommerce/single-product/tabs/additional-information.php
bridge/woocommerce/single-product/tabs/description.php
bridge/woocommerce/single-product/tabs/tabs.php
bridge/woocommerce/single-product/up-sells.php

### Memberships ###

Restriction mode:: Hide content only
Public content:: –
Excluded from discounts:: –
Membership plans:: 1
OMM at Home:: Members: 171Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://ommtraining.cat
Subscription Statuses: trash: 1
auto-draft: 1
wc-active: 14
wc-pending-cancel: 1
wc-pending: 3
wc-on-hold: 132
wc-cancelled: 70

WooCommerce Account Connected: ✔ Yes
Active Product Key: ✔ Yes
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

### Store Setup ###

Country / State: Espanya — Barcelona

### Subscriptions by Payment Gateway ###

Redsys (by José Conti): trash: 1
wc-active: 14
wc-cancelled: 70
wc-on-hold: 132
wc-pending: 3
wc-pending-cancel: 1

### Payment Gateway Support ###

Redsys (by José Conti): products
tokenization
refunds
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
yith_subscriptions
yith_subscriptions_scheduling
yith_subscriptions_pause
yith_subscriptions_multiple
yith_subscriptions_payment_date
yith_subscriptions_recurring_amount

### Action Scheduler ###

Cancel·lada: 4
Oldest: 2021-01-01 15:19:29 +0100
Newest: 2021-02-01 03:06:57 +0100

Completat: 850
Oldest: 2021-01-01 08:45:03 +0100
Newest: 2021-02-01 08:23:48 +0100

Ha fallat: 13
Oldest: 2020-09-10 16:56:33 +0200
Newest: 2021-01-13 17:25:43 +0100

Pendent: 15
Oldest: 2021-02-01 14:55:30 +0100
Newest: 2021-02-26 18:52:11 +0100
Plugin Author
Jose Conti
(@jconti)
5 years, 4 months ago
Hola @bernatllop,
Ya te he respondido por el ticket que has abierto en WooCommerce.com, seguimos por ahí.
Saludos
Viewing 2 replies - 1 through 2 (of 2 total)
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