• Resolved blastostitch

    (@blastostitch)


    All my amazon orders are stuck in pending payment status and never complete. Here is what I get in the log files.

    01-08-2022 @ 13:24:52 - XhhzjF - WC_Gateway_Amazon_Payments_Advanced::process_payment - Info: Beginning processing of payment for order 313220 for the amount of 30.00 USD. Checkout Session ID: 375475b1-d246-4c62-add0-93f0390036d9.
    01-08-2022 @ 13:24:52 - XhhzjF - WC_Gateway_Amazon_Payments_Advanced::process_payment - Updating checkout session data for #313220.
    01-08-2022 @ 13:24:52 - XhhzjF - WC_Amazon_Payments_Advanced_API::update_checkout_session_data - Checkout Session ID 375475b1-d246-4c62-add0-93f0390036d9
    {
        "data": {
            "paymentDetails": {
                "paymentIntent": "AuthorizeWithCapture",
                "canHandlePendingAuthorization": false,
                "chargeAmount": {
                    "amount": "30.00",
                    "currencyCode": "USD"
                }
            },
            "merchantMetadata": {
                "merchantReferenceId": 313220,
                "merchantStoreName": "Embroidery Super Deal",
                "customInformation": "Created by WC_Gateway_Amazon_Pay\/2.0.3 (Platform=WooCommerce\/5.9.0)"
            }
        },
        "headers": []
    }

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @blastostitch

    Hope you are doing well!

    there should be more details on the logs, or its only that?

    Best,
    Christian

    Thread Starter blastostitch

    (@blastostitch)

    Yep, its only that.

    Plugin Support Christian

    (@christian1983)

    Hey @blastostitch ,

    Hope you are doing well!

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 4 replies - 1 through 4 (of 4 total)

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