Title: performance issue with WordPress website
Last modified: July 23, 2020

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# performance issue with WordPress website

 *  [usama9823](https://wordpress.org/support/users/usama9823/)
 * (@usama9823)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/performance-issue-with-wordpress-website/)
 * Having severe performance issue with WordPress website that uses Elementor.
 * Plugin install page does not work (500 server error)
    Editing pages is slow to
   load Backup with All-In-One WP Migration does not work, it gives error “disk 
   full” but verified disk is not full.
 * We have already tried the following steps:
 * -Check / increase hosting
    But hosting already powerful and not fully utilised:
   [https://share.getcloudapp.com/xQuDBwXY](https://share.getcloudapp.com/xQuDBwXY)
 * -Increase WP memory limit (64mb 128mb 256mb etc)
    But RAM usage is showing low
   within WP
 * -Disable all plugins
    Did not fix
 * Further info:
    The website is very large.
 * 55 plugins installed
    178 pages 100 posts Many many photos and videos, over 27GB
   WooCommerce with 160 products
 * While some can definitely be optimised / purged / removed, the client also plans
   to add even more content in the future so we need to accommodate this.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fperformance-issue-with-wordpress-website%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/performance-issue-with-wordpress-website/#post-13163028)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so if you have access to your Dashboard, try deactivating all plugins.
   If you don’t have access to your Dashboard, try [manually resetting your plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the Twenty Twenty theme 
   to rule-out a theme-specific issue. If you don’t have access to your Dashboard,
   access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. This will force the 
   default theme to activate and hopefully rule-out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a .htaccess rule could
   be the source of the problem. To check for this, access your server via SFTP 
   or FTP, or a file manager in your hosting account’s control panel, and rename
   the .htaccess file. If you can’t find a .htaccess file, make sure that you have
   set your SFTP or FTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that specific time 
   period. If you don’t have access to your server error log, ask your hosting provider
   to look for you.

Viewing 1 replies (of 1 total)

The topic ‘performance issue with WordPress website’ is closed to new replies.

## Tags

 * [500 server error](https://wordpress.org/support/topic-tag/500-server-error/)
 * [Backup issues](https://wordpress.org/support/topic-tag/backup-issues/)
 * [cpu](https://wordpress.org/support/topic-tag/cpu/)
 * [performance issue](https://wordpress.org/support/topic-tag/performance-issue/)
 * [ram](https://wordpress.org/support/topic-tag/ram/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/performance-issue-with-wordpress-website/#post-13163028)
 * Status: not resolved

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