Title: <abbr title="Not Safe For Work / Mature content">[NSFW]</abbr> Performance issues
Last modified: May 3, 2023

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# [NSFW] Performance issues

 *  [stephaneakili](https://wordpress.org/support/users/stephaneakili/)
 * (@stephaneakili)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/performance-issues-51/)
 * Hello,
 * I am reaching out to you because I installed your plugin on my WordPress site,
   which gave me a score of 76 on mobile and 93 on desktop. However, when I changed
   some images on the website, I noticed that the performance score dropped to 60
   on mobile and 79 on desktop.
 * Can you please advise on the exact issue?
 * Thank you and best regards.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fperformance-issues-51%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * (@manegr)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/performance-issues-51/#post-16717223)
 * Hi dear [@stephaneakili](https://wordpress.org/support/users/stephaneakili/) ,
   
   Thank you for contacting us. We are sorry for the inconvenience caused.
 * As you are using the Pro version of the plugin, please, kindly log into 10Web
   Dashboard with your account credentials to get support. Here are the available
   options to connect with our support team:
    1. Chat: Log into your 10Web Dashboard and look for the chat widget located in 
       the bottom-right corner. Click on it to initiate a conversation with one of 
       our support agents in real-time. Our chat service is available 24/7.
    2. Email: If you prefer written communication, feel free to send us an email at
       [ via this form](https://help.10web.io/hc/en-us/requests/new). Our dedicated
       support team will promptly respond to your inquiries.
 * Thank you for choosing our services.
   Regards, Mane

Viewing 1 replies (of 1 total)

The topic ‘[NSFW] Performance issues’ is closed to new replies.

 * ![](https://ps.w.org/tenweb-speed-optimizer/assets/icon-256x256.png?rev=2753401)
 * [10Web Booster - Website speed optimization, Cache & Page Speed optimizer](https://wordpress.org/plugins/tenweb-speed-optimizer/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/performance-issues-51/#post-16717223)
 * Status: not a support question