Title: Periodically Getting Error from 2FA Plugin Last modified: August 15, 2022 --- # Periodically Getting Error from 2FA Plugin * Resolved [justin203](https://wordpress.org/support/users/justin203/) * (@justin203) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/) * We’ve been getting the following error on our site periodically with no discernible pattern as to when or why. It does not seem to affect the site functionality, but regardless, we want to make sure there’s nothing wrong. * Below are the error details and site specs from the error email. * We appreciate any help! Thanks! * ___________________________________________________________________________ * WordPress version 6.0.1 Active theme: the7dtchild (version 1.0.1) Current plugin: WP 2FA – Two-factor authentication for WordPress (version 2.2.1) PHP version 7.3.33 * Error Details ============= An error of type E_ERROR was caused in line 315 of the file /…/wp-content/plugins/wp-2fa/includes/classes/Admin/Controllers/class- settings.php. Error message: Uncaught Exception: Non existing provider in /…/ wp-content/plugins/wp-2fa/includes/classes/Admin/Controllers/class-settings.php: 315 Stack trace: #0 /…/wp-content/plugins/wp-2fa/includes/classes/Authenticator/ class-login.php(682): WP2FA\Admin\Controllers\Settings::is_provider_enabled_for_role(‘ editor’, ”) #1 /…/wp-includes/class-wp-hook.php(307): WP2FA\Authenticator\Login- >login_form_validate_2fa(”) #2 /…/wp-includes/class-wp-hook.php(331): WP_Hook- >apply_filters(”, Array) #3 /…/wp-includes/plugin.php(476): WP_Hook->do_action( Array) #4 /…/wp-login.php(518): do_action(‘login_form_vali…’) #5 {main} thrown Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/) * (@robert681) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15928620) * Hello [@justin203](https://wordpress.org/support/users/justin203/) * Thank you for using our plugin. I am sorry to read about your issue. * Just to confirm, so you are noticing these errors in the logs right? And the users / websites operations are not interrupted, correct? * Looking forward to hearing from you. * Thread Starter [justin203](https://wordpress.org/support/users/justin203/) * (@justin203) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15939441) * I’m not seeing anything in the error log. We’ve just been getting the “Your Site is Experiencing a Technical Issue” emails from WordPress. * Yes, the users/website operations don’t seem to be interrupted. * Thanks! * Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/) * (@robert681) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15952218) * It’s very strange that the user session is not interrupted by such errors [@justin203](https://wordpress.org/support/users/justin203/) * At the moment we are working on update 2.3.0 of the plugin and we should be releasing it next week. The next update includes a good number of improvement and other changes. Considering the number of changes, can you please update the plugin once we release it and then let us know if the issue persists? * Thank you very much for your cooperation and patience. * Thread Starter [justin203](https://wordpress.org/support/users/justin203/) * (@justin203) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15953652) * Yes, I can try updating it when it’s ready. * Thank you for you attention and assistance! * Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/) * (@robert681) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15959813) * You’re welcome [@justin203](https://wordpress.org/support/users/justin203/) and please keep us posted. We should be releasing the update this Wednesday. * Have a good day. * Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/) * (@robert681) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15984562) * Hello [@justin203](https://wordpress.org/support/users/justin203/) * We have released update 2.3.0 of the plugin. Can you please install the latest update and let us know if the issue persists or not? * Thank you for your patience and cooperation. * Thread Starter [justin203](https://wordpress.org/support/users/justin203/) * (@justin203) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15992399) * Thanks! I just updated to the latest version and will let you know if the issue persists. * Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/) * (@robert681) * [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15993822) * Thanks a lot for your cooperation [@justin203](https://wordpress.org/support/users/justin203/) * Please keep us posted. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Periodically Getting Error from 2FA Plugin’ is closed to new replies. * ![](https://ps.w.org/wp-2fa/assets/icon-256x256.png?rev=2961533) * [WP 2FA - Two-factor authentication for WordPress](https://wordpress.org/plugins/wp-2fa/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-2fa/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-2fa/) * [Active Topics](https://wordpress.org/support/plugin/wp-2fa/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-2fa/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-2fa/reviews/) ## Tags * [2fa](https://wordpress.org/support/topic-tag/2fa/) * 13 replies * 2 participants * Last reply from: [robertabela](https://wordpress.org/support/users/robert681/) * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/periodically-getting-error-from-2fa-plugin/#post-15993822) * Status: resolved