Title: Permalink 404 Error
Last modified: March 25, 2020

---

# Permalink 404 Error

 *  Resolved [hsbmadison](https://wordpress.org/support/users/hsbmadison/)
 * (@hsbmadison)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/permalink-404-error-14/)
 * I am attempting to setup an internal staff directory and for the most part, things
   are going very well. One thing I cannot get to work is the permalinks.
    The default
   template is the Default entry card 3.0. The shortcode on the page is just [connections]
   The page displays all the names correctly. In the advanced settings, when I enable
   the name to be a link, the name does become a link but when clicking on the link,
   I get a 404. The permalink slug for name base setting is just the default Using
   version 9.4.6 How do I make the Name link work?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/permalink-404-error-14/#post-12583541)
 * Please try deactivating/activating Connections OR navigating the the WordPress
   Permalinks settings admin page. Either action will cause WordPress to update 
   its permalink rewrite rules.
 * Hope this helps! Please let me know.
 * ps. If the page is not Published and you are viewing only the preview, please
   publish the page.
 *  Thread Starter [hsbmadison](https://wordpress.org/support/users/hsbmadison/)
 * (@hsbmadison)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/permalink-404-error-14/#post-12583702)
 * I tried deactivating/activating Connections as suggested. closed and reopened
   the browser in the middle of that. didn’t help. also tried turning the function
   off and on again, didn’t help. Even restarted the server, didn’t help.
    The page
   was/is published. WordPress 5.2.4 with woffice 2.8.7
 * Not that you can get there, but the directory is published to:
    [http://homepoint/index.php/associate-directory-by-name/](http://homepoint/index.php/associate-directory-by-name/)
   After clicking on an individuals name (mine for example), the link becomes: [http://homepoint/index.php/associate-directory-by-name/name/steve-belling/](http://homepoint/index.php/associate-directory-by-name/name/steve-belling/)
   Which is exactly what I would expect. Same result for Chrome or IE or Firefox
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/permalink-404-error-14/#post-12584019)
 * I see the issue now, please navigate to the WordPress Permalinks admin page and
   remove the `index.php` from the permalink structure. That should resolve the 
   issue.
 *  Thread Starter [hsbmadison](https://wordpress.org/support/users/hsbmadison/)
 * (@hsbmadison)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/permalink-404-error-14/#post-12584568)
 * Thank you thank you thank you
    I would have never found that. Problem solved!
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/permalink-404-error-14/#post-12587367)
 * Great to hear that did the trick!
 *  [kentnerd](https://wordpress.org/support/users/kentnerd/)
 * (@kentnerd)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/permalink-404-error-14/#post-12686924)
 * Hi Steven,
 * I’m having a similar issue unfortunately.
 * [On this page](https://www.rcfconnects.org/about-us/our-staff/), when you click
   on “Read More” for Roxanne Carrillo Garza and Iris J Podshun, it takes you to
   a 404 page. For these two entries, it seems the url at the end (where the name
   is) does not take from the “data-entry-slug” (I checked in the browser inspector).
 * Here are the two href values for the Read More buttons:
    [https://www.rcfconnects.org/about-us/our-staff/name/roxanne-carrillo-garza/](https://www.rcfconnects.org/about-us/our-staff/name/roxanne-carrillo-garza/)(
   the data-entry-slug is roxanne-garza) [https://www.rcfconnects.org/about-us/our-staff/name/iris-j-podshun/](https://www.rcfconnects.org/about-us/our-staff/name/iris-j-podshun/)(
   the data-entry-slug is iris-podshun)
 * In both cases, when I remove the middle initials, the link worked.
 * I ran several tests by creating new entries. Each time, the Read More button 
   failed to work if I included a middle name.
 * Is this a bug? How do I fix this?
 * **Some Notes:**
    – The Read More buttons appear only where there is a <!–more–
   > in the backend in the Biographical Info section for the Connections Plugin.–
   I have “Post name” selected in the Permalinks Common Settings. – I thought perhaps
   saving the permalinks page would fix the issue, but it hasn’t. – In Connections
   > Settings > Advanced > Name, I have that checked off to turn the name of every
   entry into a link. That link works for all entries.
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/permalink-404-error-14/#post-12690243)
 * The error is not Connections… if you click on the names of each, they have the
   correct permalink, this tells me Connections is creating the links correctly.
 * The solution…
 * Please edit both of the affected entries, scroll to the Bio field and edit the
   link for the read more button to have the correct URL in the href.
 * Hope this helps!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Permalink 404 Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/connections_2b7e99.svg)
 * [Connections Business Directory](https://wordpress.org/plugins/connections/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/connections/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/connections/)
 * [Active Topics](https://wordpress.org/support/plugin/connections/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/connections/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/connections/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/permalink-404-error-14/#post-12690243)
 * Status: resolved