Title: Permalink issue and "unknown post type"
Last modified: August 21, 2016

---

# Permalink issue and "unknown post type"

 *  Resolved [Paul Mycroft](https://wordpress.org/support/users/pmycroft/)
 * (@pmycroft)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/)
 * Hey guys,
 * I recently upgraded the Deadline Responsive theme on [http://www.take5.ca](http://www.take5.ca).
 * The shop’s slug is set to ‘/shop/’ but when I click on a product, the permalink
   changes to ‘/news/product’ and I get an unknown page error.
 * Could you take a look? It’s under maintenance right now – I could give you Dashboard
   access.
 * Thank you so much.
 * [https://wordpress.org/plugins/eshop/](https://wordpress.org/plugins/eshop/)

Viewing 12 replies - 1 through 12 (of 12 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679097)
 * Can you replicate the problem using the default Twenty Fourteen theme with **
   all** other plugins deactivated?
 *  Thread Starter [Paul Mycroft](https://wordpress.org/support/users/pmycroft/)
 * (@pmycroft)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679125)
 * Hey Esmi,
 * Yes, when I deactivate other plugins and switch to the 2014 theme, the /news/
   slug is still added for a product.
 * – Paul
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679132)
 * Sorry but it is not eShop doing that. Can we see the site using the default Twenty
   Fourteen theme with all other plugins deactivated and using the default permalink
   structure?
 *  Thread Starter [Paul Mycroft](https://wordpress.org/support/users/pmycroft/)
 * (@pmycroft)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679134)
 * Hi Esmi,
 * I could but then I’d have to release the maintenance mode. Can I send you temporary
   Admin access?
 * Which email address should I use?
 * Thanks.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679136)
 * I’m sorry but we do cannot offer free one-to-one support.
 *  Thread Starter [Paul Mycroft](https://wordpress.org/support/users/pmycroft/)
 * (@pmycroft)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679137)
 * Yes, I understand. No problem.
 * I changed permalinks to default and I have the same issue.
 * I have released maintenance mode so you can see:
 * [http://take5.ca/shop/](http://take5.ca/shop/)
 * Let me know and thank you.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679138)
 * Can we see the site using the default **Twenty Fourteen theme** with** all other
   plugins deactivated** and using the default permalink structure?
 *  Thread Starter [Paul Mycroft](https://wordpress.org/support/users/pmycroft/)
 * (@pmycroft)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679152)
 * Okay, let me check you are there so I can quickly switch it.
 * Let me know and thanks.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679174)
 * Can we see the site using the default Twenty Fourteen theme with all other plugins
   deactivated and using the default permalink structure?
 *  Thread Starter [Paul Mycroft](https://wordpress.org/support/users/pmycroft/)
 * (@pmycroft)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679187)
 * Hey Esmi,
 * You can but… I need to know that you are right there because the client will 
   not like me switching themes.
 * I’ll keep checking in with you to establish that time. Thanks.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679188)
 * We support this free plugin in our spare time, so we cannot guarantee when we
   will be available to check the site. sorry. 🙁
 *  Thread Starter [Paul Mycroft](https://wordpress.org/support/users/pmycroft/)
 * (@pmycroft)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679189)
 * Hey Esmi,
 * Yep, I get it. Thanks for taking the time.
 * Let me check with the client as to whether they want to keep using eShop before
   I ask you to help me further.
 * Thanks again.
 * – Paul

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Permalink issue and "unknown post type"’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eshop_d6e4b8.svg)
 * [eShop](https://wordpress.org/plugins/eshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/eshop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/eshop/)
 * [Active Topics](https://wordpress.org/support/plugin/eshop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/eshop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/eshop/reviews/)

 * 12 replies
 * 2 participants
 * Last reply from: [Paul Mycroft](https://wordpress.org/support/users/pmycroft/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/permalink-issue-and-unknown-post-type/#post-4679189)
 * Status: resolved