Title: Permalink problem
Last modified: August 20, 2016

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# Permalink problem

 *  Resolved [Crystal Snowyn](https://wordpress.org/support/users/snowyn/)
 * (@snowyn)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/)
 * No one has replied to my previous post about this. I’m wondering if the problem
   is completely weird/unique. Even if that’s true, I need some ideas on how to 
   go about solving it.
 * Permalinks are working on some pages and not others. It’s not the htaccess file(
   which is identical to the one recommended under Permalinks page). It’s not my
   theme. The problem also occurs using twentyten.
 * The problem behavior is: for some pages, clicking on a link with the permalink(
   eg, [http://mydomain.com/pretty-permalink](http://mydomain.com/pretty-permalink))
   takes you to the page. For other pages, it takes you to Error-404-page-not-found.
 * Can anyone suggest ways of diagnosing and fixing this problem?
 * Thanks (desperate webmaster here).

Viewing 15 replies - 16 through 30 (of 31 total)

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 *  [James Kirk](https://wordpress.org/support/users/boldlygoing/)
 * (@boldlygoing)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257324)
 * [@temp4845](https://wordpress.org/support/users/temp4845/) 68, 86 Just numbers!
   No worries.
 * **DNS**: Domain Name Servers. The system the Internet uses to allow for domain
   names (your-site.com) to be used instead of making people remember IP numbers
   to get to your site (192.168.0.1).
 * When you say “…installed on the same site.” Do you mean on the same hosting account?
   Because if so and the “temp” site is just in a folder on the main sites directory,
   then you are going to have problems trying to get visitors to see the temp.your-
   site.com pages.
 * If you mean something else, do share!
 *  [temp4845](https://wordpress.org/support/users/temp4845/)
 * (@temp4845)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257325)
 * Wow, I have a lot to learn. I use Go-Daddy and I thought I would have to install
   WP on each site. For instance one is ftworthenergy.com another is lowercostelectricityprovider.
   com and the third one is temp because go daddy thought I should have a temp untill
   I finish building it. Therefore I called go daddy support and asked them to activate(
   up-load) WP on ftworthenergy.com but I am already using it with WP and Catalyst
   is my template.
 *  [temp4845](https://wordpress.org/support/users/temp4845/)
 * (@temp4845)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257326)
 * I just noticed another thing, the page that comes up as it should IE. the one
   I am working on is temp.lowercostelectricityprovider.com/sample-page/
 *  [James Kirk](https://wordpress.org/support/users/boldlygoing/)
 * (@boldlygoing)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257327)
 * [@temp4845](https://wordpress.org/support/users/temp4845/) Looks like the temp
   home page is coming up as well. Does this mean your call to GoDaddy did the trick?
   Hopefully so!
 *  [James Kirk](https://wordpress.org/support/users/boldlygoing/)
 * (@boldlygoing)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257329)
 * [@snowyn](https://wordpress.org/support/users/snowyn/) Hey, have you tried creating
   new pages on your site recently? Wondering if any of them (all of them?) will
   404 or work correctly.
 * If not, try doing a test one and inserting it into your navigation menus (however
   you’re doing that with this theme.)
 * Also, I’ve been researching more and came across something likely unrelated dealing
   with Custom Post Types. But thinking it might be worth the effort to test.
 * Try changing you permalink structure to removing the category section of the 
   link. Realizing this likely has little to do with the pages, but it has me curious
   now.
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257330)
 * [@snowyn](https://wordpress.org/support/users/snowyn/) – Have you turned off 
   all your plugins? This could be an issue with them
 * [@temp4845](https://wordpress.org/support/users/temp4845/) – Since yours isn’t
   a 3.5 problem, if you need more help go ahead and make your own post so we can
   help you better 🙂
 *  [temp4845](https://wordpress.org/support/users/temp4845/)
 * (@temp4845)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257331)
 * Well I will be darned, I did turn on the plugins about 1/2 hour ago. I tried 
   it after that with no change I may have forgotten to refresh. You guys are awesome
   to do this on your own time. I can’t thank you enough.
 *  [James Kirk](https://wordpress.org/support/users/boldlygoing/)
 * (@boldlygoing)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257332)
 * [@snowyn](https://wordpress.org/support/users/snowyn/) What Mika said :/
 * Thought I’d already asked that. Upon review I realize it was another thread. 
   Bad Jimbo 🙁
 * LOL
 *  Thread Starter [Crystal Snowyn](https://wordpress.org/support/users/snowyn/)
 * (@snowyn)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257333)
 * [@ipstenu](https://wordpress.org/support/users/ipstenu/) [@jameskirk](https://wordpress.org/support/users/jameskirk/),
   yes, I tried turning off all plugins. Didn’t have that many in the first place.
   And no, that didn’t work.
 * However, I Got It Fixed = YAY YAY YAY.
 * Talked to GoDaddy about these are generating server 404’s and me = Not Happy 
   Camper. Anyway, the HelpDeskPerson tried creating a new page, and yes it showed
   up. So … I tried making a new Services page (meanwhile deleting the old one so
   I could have continue a permalink of “services”). So, while making a new page
   with different permalink was fine, trying to use the old broken permalink was
   not fine.
 * So, what I did: edit the three broken permalinks (about, services, and contact
   into about-client-name, services-page, and contact-us) and voila, everything 
   now worked just fine. Of course, I then had to go change any link on the site
   that used the old permalink url to the new permalink url. But now all is hunkey
   dorey, and it only took me about an hour to do it all.
 * As to why those three permalinks broke in the first place and stayed broken? 
   I have no idea.
 * Thank you James and Mika!!
 *  [James Kirk](https://wordpress.org/support/users/boldlygoing/)
 * (@boldlygoing)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257341)
 * Good for you Snowyn!
 * One thing I’d suggest now that you are “good” is to make sure you create redirects
   for the search engines. Do you have a Google Webmaster Tools account? If those
   former 404 pages were listed in the Google search index, they are going to show
   as broken. You’ll want to get in there and make sure you show Google that you
   have “fixed” the problem.
 * And you’ll likely want to use a plugin like [Redirection](http://wordpress.org/extend/plugins/redirection/)
   to point the old pages to their new, working counterparts. Or not, if those 404s
   don’t show up in GWT!
 * Cheers!
 *  Thread Starter [Crystal Snowyn](https://wordpress.org/support/users/snowyn/)
 * (@snowyn)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257344)
 * [@jameskirk](https://wordpress.org/support/users/jameskirk/), Thanks for the 
   suggestion of Redirection. That looked like a good one to use, though I had not
   implemented it yet. I do have a Google Webmaster Tools account, though not on/
   with this site. I suppose I could add it in. Thanks again!
 *  Thread Starter [Crystal Snowyn](https://wordpress.org/support/users/snowyn/)
 * (@snowyn)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257345)
 * [@james](https://wordpress.org/support/users/james/), BTW, do I need to redirect
   all the urls that had /services/something to /services-page/something? I’m guessing
   that would not hurt… and might be necessary.
 *  Thread Starter [Crystal Snowyn](https://wordpress.org/support/users/snowyn/)
 * (@snowyn)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257346)
 * Unfortunately, the redirects are not happening. I still get the 404s on those
   pages. Oh well.
 *  [James Kirk](https://wordpress.org/support/users/boldlygoing/)
 * (@boldlygoing)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257347)
 * The redirection plugin can be a little tricky to get just right. This is how 
   you’d set up the redirect for the former About page:
 *     ```
       Source URL: /about/
       Target URL: http://phoenixhealingarts.net/about-mimi-rhys
       HTTP Code: 301
       ```
   
 * Try that and see if they work for you.
 *  Thread Starter [Crystal Snowyn](https://wordpress.org/support/users/snowyn/)
 * (@snowyn)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/2/#post-3257348)
 * Hi again James,
    Yup, that is exactly what I did. (Well, source was /about with
   no slash on the end, since that was how I had them in the first place.) Apparently,
   whatever was causing the 404s in the first place is also interfering with the
   action of this plugin. [Sound of hair tearing here.]

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The topic ‘Permalink problem’ is closed to new replies.

## Tags

 * [godaddy](https://wordpress.org/support/topic-tag/godaddy/)
 * [permalinks error](https://wordpress.org/support/topic-tag/permalinks-error/)
 * [permalinks not working](https://wordpress.org/support/topic-tag/permalinks-not-working/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 31 replies
 * 5 participants
 * Last reply from: [caroline](https://wordpress.org/support/users/makeupedia/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/permalink-problem-59/page/3/#post-3257387)
 * Status: resolved

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