Title: Permalinks problem Last modified: September 1, 2016 --- # Permalinks problem * Resolved [nick927](https://wordpress.org/support/users/nick927/) * (@nick927) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/) * Hi, * I’m having issues with my permalinks using woocommerce 2.6.1. * In Settings->Permalinks->”Product Permalinks”, when I select any other parameter than the default one, I get a 404 error on every woocommerce page : shop, cart, product pages … * The new url of the product pages is the one expected but it can’t reach the page. * Thanks in advance. Regards * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518862) * Sounds like a plugin conflict to me. Have you tested on an install with just WC active? * Thread Starter [nick927](https://wordpress.org/support/users/nick927/) * (@nick927) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518868) * Thanks for your response, Yes, I’ve tested with a new installation of wordpress, I only installed a woocommerce compatible theme (store front) and woocommerce plugin. There are no other plugins installed … * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518869) * [https://wordpress.org/support/topic/before-posting-gather-the-following-details?replies=1](https://wordpress.org/support/topic/before-posting-gather-the-following-details?replies=1) * Thread Starter [nick927](https://wordpress.org/support/users/nick927/) * (@nick927) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518871) * Sorry for the lack of information. The website is not online already I’m working on it only on my computer. The system status report : * ``` ### WordPress Environment ### Home URL: http://test.local Site URL: http://test.local WC Version: 2.6.1 Log Directory Writable: ❌ Pour permettre les logs rendez /home/nico/www/test/wp-content/uploads/wc-logs/ accessible en écriture ou définissez un WC_LOG_DIR personnalisé. WP Version: 4.5.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: fr_FR ### Server Environment ### Server Info: Apache/2.4.18 (Ubuntu) PHP Version: 7.0.4-7ubuntu2.1 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: N/A SUHOSIN Installed: – MySQL Version: 5.7.12 Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Votre serveur n’a pas la classe SoapClient activée - certaines extensions de passerelle utilisant SOAP peuvent ne pas fonctionner correctement. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.6.1 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ❌ La base de données GeoIP de MaxMind n’existe pas - La géolocalisation ne fonctionnera pas. Vous pouvez la télécharger et l’installer manuellement à partir de http://dev.maxmind.com/geoip/legacy/geolite/ depuis : ### Active Plugins (2) ### WooCommerce: par WooThemes – 2.6.1 WP Log Viewer: par Maxwell Berkel – 1.0.5 ### Settings ### Force SSL: – Currency: DZD (د.ج) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 ### API ### API Enabled: ✔ ### WC Pages ### Base Boutique: #4 - /boutique/ Panier: #5 - /panier/ Commande: #6 - /commande/ Mon Compte: #7 - /mon-compte/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Storefront Version: 2.0.4 Author URL: https://www.woothemes.com Child Theme: ❌ – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement nous vous recommandons d’utiliser un thème enfant. Voir : Comment créer un thème enfant WooCommerce Support: ✔ ### Templates ### Overrides: – ``` * Thanks for your help * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518873) * Do permalinks work for normal pages/posts? * Thread Starter [nick927](https://wordpress.org/support/users/nick927/) * (@nick927) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518874) * They work only when I choose the “simple” permalink option for the article. When I select another choice, I get a 404 error. * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518875) * Then this means permalinks are not supported on your install. You need to use default. * Thread Starter [nick927](https://wordpress.org/support/users/nick927/) * (@nick927) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518876) * What can I do to have them supported ? Should I change some options in my virtualhost file ? * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518878) * I’m not sure, it depends what you’re running your local server with. We don’t support server config here, it’s not related to WooCommerce. * When you move your site live I doubt it will have the problem. Most hosts support it out of the box. * Thread Starter [nick927](https://wordpress.org/support/users/nick927/) * (@nick927) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518879) * Okay, thank you for your help ! * Thread Starter [nick927](https://wordpress.org/support/users/nick927/) * (@nick927) * [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518980) * I finally find out what the problem was. In my VirtualHost file, I had the option: AllowOverride None (on my website folder). That means that .htaccess file were ignored. I changed it with : AllowOverride All So now URL can be modified by Apache mod_rewrite using the rules in the .htaccess file. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Permalinks problem’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [permalink](https://wordpress.org/support/topic-tag/permalink/) * [products](https://wordpress.org/support/topic-tag/products/) * 11 replies * 2 participants * Last reply from: [nick927](https://wordpress.org/support/users/nick927/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/permalinks-problem-81/#post-7518980) * Status: resolved