Title: Permissions errors
Last modified: August 24, 2016

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# Permissions errors

 *  [clementrdu](https://wordpress.org/support/users/clementrdu/)
 * (@clementrdu)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/permissions-errors-2/)
 * Hi there! Just after installing the WordPress plugin WMPL Media I got this error
   on my site:
 * Warning: unlink(C:\WINDOWS\TEMP/fr_FR10.tmp) [function.unlink]: Permission denied
   in C:\Inetpub\vhosts\Imagineoutlet\blog\wp-admin\includes\file.php on line 453
 * Fatal error: Call to undefined function wp_clean_update_cache() in C:\Inetpub\
   vhosts\Imagineoutlet\blog\wp-admin\includes\class-wp-upgrader.php on line 1848
 * I’ve contacted my hosting, which assured me they set full permissions for windows/
   temp, but the error is still there. I have very limited knowledge in coding, 
   and was wondering what is exactly happening there ?

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/permissions-errors-2/#post-6008359)
 * As that is a commercial plugin, we ask that you please go to their official support
   channel. In order to be good stewards of the WordPress community, and encourage
   innovation and progress, we feel it’s important to direct people to those official
   locations.
 * [https://wpml.org/forums/forum/english-support/](https://wpml.org/forums/forum/english-support/)
 * Forum volunteers are also not given access to commercial products, so they would
   not know why your commercial plugin is not working properly. This is one other
   reason why volunteers forward you to the commercial product’s vendors. The vendors
   are responsible for supporting their commercial product.

Viewing 1 replies (of 1 total)

The topic ‘Permissions errors’ is closed to new replies.

## Tags

 * [permissions](https://wordpress.org/support/topic-tag/permissions/)
 * [temp](https://wordpress.org/support/topic-tag/temp/)
 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)
 * [warning](https://wordpress.org/support/topic-tag/warning/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/permissions-errors-2/#post-6008359)
 * Status: not resolved

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