Title: Persistent “temporary lockout” message
Last modified: April 16, 2018

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# Persistent “temporary lockout” message

 *  Resolved [heyscotg](https://wordpress.org/support/users/heyscotg/)
 * (@heyscotg)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/persistent-temporary-lockout-message/)
 * There was a login attack on my site. 38 attempts with the username admin.
    Wordfence
   locked out both my primary and backup “administrator” logins. I have gotten back
   into my site, but am still “temporarily locked out” from the front end. Is there
   a way to whitelist myself? I have VERY strong, rotating passwords. Thank you.(
   Great, great, product. Maybe a little too great for my skill-level.)
    -  This topic was modified 8 years, 1 month ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
    -  This topic was modified 8 years, 1 month ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
    -  This topic was modified 8 years, 1 month ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpersistent-temporary-lockout-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [wfalaa](https://wordpress.org/support/users/wfalaa/)
 * (@wfalaa)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/persistent-temporary-lockout-message/#post-10209050)
 * Hi heyscotg,
    Thanks for asking this question, here you are things that you can
   do: – If you have any caching plugin installed on your website, please clear 
   the cache. Also, if you your hosting provider installed and configured built-
   in cache system on your website, make sure to clear this too. – Go to (Wordfence
   > Tools > Diagnostics > IP Detection) and make sure your correct IP address is
   being detected there correctly, if not, then you might need to adjust the option
   selected in “[How does Wordfence get IPs](https://www.wordfence.com/help/dashboard/options/#get-ips)“.–
   You can whitelist your IP address by adding it to “Whitelisted IP addresses that
   bypass all rules” under (Wordfence > Firewall > Firewall Options > Advanced Firewall
   Options > Whitelisted IP addresses that bypass all rules).
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Persistent “temporary lockout” message’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [wfalaa](https://wordpress.org/support/users/wfalaa/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/persistent-temporary-lockout-message/#post-10209050)
 * Status: resolved