Title: Personal data export – incomplete
Last modified: May 12, 2018

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# Personal data export – incomplete

 *  Resolved [Valdinia](https://wordpress.org/support/users/valdinia/)
 * (@valdinia)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/personal-data-export-incomplete/)
 * Problem 1:
    A logged in user downloads his data. On your HTML file he sees only–
   nickname, – first_name, – last_name, – biographical info
 * while the site knows also his
    – email, – website, Are you planning to show this
   info as well to be GDPR compliant?
 * Problem 2:
    WooCommerce brings also user’s company, addresses, etc. Right, this
   is WooCommerce stuff, but still, are you planning to show also this info in your
   exported file to be GDPR compliant?
 * Problem 3:
    For a visitor you say that there’s no data on the site. Not even 
   his IP address?! Maybe WP itself is not gathering this info, but a certain plugin(
   like WP Cerber Security & Antispam) certainly does.
 * Problem 4:
    How are you going to deal with the plugins gathering personal info?(
   in order to export ALL personal data collected by a website/ web-store)
 * Please clarify all of these 4 problems.
    Thank you Valdinia

Viewing 1 replies (of 1 total)

 *  [indrek_k](https://wordpress.org/support/users/indrek_k/)
 * (@indrek_k)
 * [8 years ago](https://wordpress.org/support/topic/personal-data-export-incomplete/#post-10285197)
 * Hi there!
 * 1) Thanks for this. However, we’ll integrate the plugin with WP’s data exporter
   in 4.9.6 anyway so this should be resolved soon.
 * 2) WooCommerce will release their own GDPR tools on May 23rd. We’ll integrate
   the plugin with them.
 * 3 & 4) Supporting a new plugin requires separately coding an extension, so it’s
   impossible for us to support every one of them. I recommend you get in touch 
   with the plugin authors and ask them to add GDPR compliance to their plugin. 
   It’s their responsibility anyway.
 * Hope this helps. Let me know if you have additional questions!

Viewing 1 replies (of 1 total)

The topic ‘Personal data export – incomplete’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [indrek_k](https://wordpress.org/support/users/indrek_k/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/personal-data-export-incomplete/#post-10285197)
 * Status: resolved