Title: Photon Plugin Issue Last modified: August 22, 2016 --- # Photon Plugin Issue * [Naveed Ahmad](https://wordpress.org/support/users/naveedilm/) * (@naveedilm) * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/) * I have noticed that many blogs including mine with active Photon plugin have images display issue. Images does not display that are served from [http://i0.wp.com/](http://i0.wp.com/) or [http://i1.wp.com/](http://i1.wp.com/) or [http://i2.wp.com/](http://i2.wp.com/) servers * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281345) * When you activate the Photon module, Photon attempts to download all images in your posts, caches them, and serves them instead of your local images thanks to the domains you mentioned above. * However, if Photon cannot download your images in less than 10 seconds, or if you use an image hotlinking protection service that blocks Photon from downloading images, you may indeed experience issues with the service. * Could you check this, and let me know if it helps? If you don’t use such service and if your images can be downloaded in less than 10 seconds, could you post your site URL here so I can have a look? * If you want it to remain private, you can also contact us via this contact form: [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/) * Thanks! * [Steve](https://wordpress.org/support/users/steveatty/) * (@steveatty) * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281391) * I’m seeing similar – I’m seeing photon get the photos from my site but then they’re not displaying. * If look at the page source and follow the image links to wp.com I get: * > We cannot complete this request, remote data could not be fetched * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281393) * [@steve](https://wordpress.org/support/users/steve/) Could you follow the steps I described above to find out more about the issue? * Thanks. * [Steve](https://wordpress.org/support/users/steveatty/) * (@steveatty) * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281405) * It looks like when a post is first visited the plugin has changed the urls to point to the wp servers and photon then fetches the images from the site and it takes several seconds (sometimes upto a minute or two) before those images appear on the wp servers. So for the first visitor or two to the page after you turn photon on the images are broken. * I was watching my server when I turned the photon option on and it didn’t seem to do anything until a post was viewed by someone – certainly I saw nothing to suggest that it was going through my posts and uploading all the images. * [Steve](https://wordpress.org/support/users/steveatty/) * (@steveatty) * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281406) * No hotlinking protection or any other plugins related to images. * Its so slow that I’ve turned it off….. It took 5 reloads of a single page to persuade photon to actually pull all the images from the page and then it took a couple more refreshes before they were actually viewable. * Thread Starter [Naveed Ahmad](https://wordpress.org/support/users/naveedilm/) * (@naveedilm) * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281417) * Jeremy, If I turn it on, older posts work good but images in newer post does not render. Here is link to verify. [http://www.naveedahmad.net/blog/](http://www.naveedahmad.net/blog/) * Thanks * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281437) * > photon then fetches the images from the site and it takes several seconds ( > sometimes upto a minute or two) before those images appear on the wp servers * This process should be immediate. If it doesn’t work on your site, could you give me a few examples of images where you experience the problem so I can take a look? * [@naveed](https://wordpress.org/support/users/naveed/) Ahmad Could you send me a link to a post where the images are broken? * Thread Starter [Naveed Ahmad](https://wordpress.org/support/users/naveedilm/) * (@naveedilm) * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281439) * Jeremy, * Please verify at below link. [http://www.naveedahmad.net/2014/09/14/10-scientific-ways-to-be-happy/](http://www.naveedahmad.net/2014/09/14/10-scientific-ways-to-be-happy/) * Thanks * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281440) * The image appears to be displayed properly on my end: [http://i.wpne.ws/XakX](http://i.wpne.ws/XakX) * I can also access the image directly: [http://i0.wp.com/www.naveedahmad.net/wp-content/uploads/Blog/10-Scientific-Ways-To-Be-Happy.png](http://i0.wp.com/www.naveedahmad.net/wp-content/uploads/Blog/10-Scientific-Ways-To-Be-Happy.png) * If you still experience issues on your end, it might be worth trying to access the page from a different network, to make sure you’re not having problems accessing WordPress.com from your network. * Thread Starter [Naveed Ahmad](https://wordpress.org/support/users/naveedilm/) * (@naveedilm) * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281441) * Jeremy- Then what can be the root cause. Here is what I am getting. [http://www.naveedahmad.net/wp-content/uploads/2014/09/Photon-Issue.png](http://www.naveedahmad.net/wp-content/uploads/2014/09/Photon-Issue.png) * Thanks * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281447) * Could you try to access the images from a different network, as I mentioned earlier? The problem could be caused by some connection issues from your home network. * [Steve](https://wordpress.org/support/users/steveatty/) * (@steveatty) * [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281452) * Jeremy – I’ve turned it off for various reasons – not only did it fail to get images until someone viewed the post (by which time its too late as they end up with a page with broken images) but site response test sites suggested that it made no difference to my site load speed, or actually slowed things down. * When I’ve got some time I’ll set up a couple of test cases Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Photon Plugin Issue’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 12 replies * 3 participants * Last reply from: [Steve](https://wordpress.org/support/users/steveatty/) * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/photon-plugin-issue/#post-5281452) * Status: not resolved