Title: PHP 8 & PHP 8.1 Template Error Last modified: April 7, 2023 --- # PHP 8 & PHP 8.1 Template Error * [Sten](https://wordpress.org/support/users/stentch/) * (@stentch) * [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/) * Hi, i need help with template created by Kadence. I cant switch to php 8.1 (or php 8) becouse template created by Kadence Email Designer look very bad (broken). On php 7.4 is everything fine. You can take a look at the pictures to see how different ordering looks in Outllook: * php 7.4 – [https://ibb.co/M9GqFqd](https://ibb.co/M9GqFqd) php 8.1 – [https://ibb.co/XjJT2WB](https://ibb.co/XjJT2WB) * Thank you for tips - This topic was modified 3 years, 1 month ago by [Sten](https://wordpress.org/support/users/stentch/). Viewing 7 replies - 1 through 7 (of 7 total) * [hannah](https://wordpress.org/support/users/hannahritner/) * (@hannahritner) * [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/#post-16650471) * Hi [@stentch](https://wordpress.org/support/users/stentch/), * Thanks for reaching out! The latest version of the WooCommerce Email Designer should be compatible with PHP 8 and I haven’t heard of others reporting this issue. It’s possible you have another plugin that is conflicting. Are you using any other WooCommerce extensions? I suggest deactivating other plugins to test for conflicts. Let us know what you find. * Kindly, * Hannah * Thread Starter [Sten](https://wordpress.org/support/users/stentch/) * (@stentch) * [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/#post-16651178) * I turn off every plugin what i could to make order, but without change :/ * I also turn off every plugin (except Woocommerce and Kadence email designer) and send Preview Email from Kadence Customizer and problem still persist.. - This reply was modified 3 years, 1 month ago by [Sten](https://wordpress.org/support/users/stentch/). * Plugin Support [karlalevelup](https://wordpress.org/support/users/karlalevelup/) * (@karlalevelup) * [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/#post-16660199) * Hi, [@stentch](https://wordpress.org/support/users/stentch/)! * I’m sorry for the delay in getting back to you. * Comparing both of your screenshots, it looks like the settings you have are different( _e.g. the product image is not shown, and the table format is different_). * To ensure that the Email Customizer settings stay in tact, could you do these: 1. On your **_test/staging_** website with PHP 7.4, export your Customizer settings. You can do this by going to _Email Customizer > **Import Export**_ – [https://share.getcloudapp.com/z8uGGzBx](https://share.getcloudapp.com/z8uGGzBx). 2. Upgrade your PHP version to 8.1 again and go to the same settings in the Email Customizer. 3. Upload the file downloaded and **_Import _**it – [https://share.getcloudapp.com/xQuRRrQB](https://share.getcloudapp.com/xQuRRrQB). * Please let us know if the layout while using PHP 8/8.1 will be fixed when you do this. * Kind regards, Karla - This reply was modified 3 years, 1 month ago by [karlalevelup](https://wordpress.org/support/users/karlalevelup/). * Thread Starter [Sten](https://wordpress.org/support/users/stentch/) * (@stentch) * [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/#post-16680745) * Hi, unfortunatelly without change :/ .. * Settings seems right, also in plugin preview is everything normal.. * Plugin Support [Gilbert Hernandez](https://wordpress.org/support/users/ghernkadence/) * (@ghernkadence) * [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/#post-16682023) * Hello [@stentch](https://wordpress.org/support/users/stentch/), * The emails don’t come with product images. Generally, you have to add code to add the images, which isn’t a Kadence WooCommerce Email Customizer feature. Here is a WooCommerce forum thread that explains as much: [https://wordpress.org/support/topic/product-images-not-showing-on-email/](https://wordpress.org/support/topic/product-images-not-showing-on-email/). There is an article linked in the thread that provides code to add images to your email. However, you might have a plugin or theme that uses deprecated code to add the images. Please read through the article for the code and try adding it using your functions.php file or with a code snippets plugin. * Thread Starter [Sten](https://wordpress.org/support/users/stentch/) * (@stentch) * [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/#post-16682130) * I dont understand, why is everything working on php 7.4? * I have not problem only with product images on php 8, but also with responsive design. When i change php from 7.4 to 8 emails design is completly broken.. * Plugin Support [karlalevelup](https://wordpress.org/support/users/karlalevelup/) * (@karlalevelup) * [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/#post-16694409) * Hi, Sten! * We’d need more information about this issue. Please could you send us a ticket on _[this page](https://www.kadencewp.com/free-support-tickets/)_ so we can communicate faster? * Kind regards, Karla Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘PHP 8 & PHP 8.1 Template Error’ is closed to new replies. * ![](https://ps.w.org/kadence-woocommerce-email-designer/assets/icon-256x256.png? rev=3115863) * [Kadence WooCommerce Email Designer](https://wordpress.org/plugins/kadence-woocommerce-email-designer/) * [Frequently Asked Questions](https://wordpress.org/plugins/kadence-woocommerce-email-designer/#faq) * [Support Threads](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/) * [Active Topics](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/reviews/) ## Tags * [outlook](https://wordpress.org/support/topic-tag/outlook/) * [php 7.4](https://wordpress.org/support/topic-tag/php-7-4/) * [php 8](https://wordpress.org/support/topic-tag/php-8/) * 7 replies * 4 participants * Last reply from: [karlalevelup](https://wordpress.org/support/users/karlalevelup/) * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/php-8-php-8-1-template-error/#post-16694409) * Status: not resolved