Title: PHP cURL timeout error on HttpClient.class.php
Last modified: January 17, 2020

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# PHP cURL timeout error on HttpClient.class.php

 *  Resolved [Jesin A](https://wordpress.org/support/users/jesin/)
 * (@jesin)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/php-curl-timeout-error-on-httpclient-class-php/)
 * From time to time we receive the “Your Site is Experiencing a Technical Issue”
   email with the following error:
 *     ```
       Error message: Uncaught LiveChat\Exceptions\HttpClientException: Server error: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received in wp-content/plugins/wp-live-chat-software-for-wordpress/plugin_files/Drivers/HttpClient.class.php:48
       Stack trace:
       #0 wp-content/plugins/wp-live-chat-software-for-wordpress/plugin_files/Services/ApiClient.class.php(165): LiveChat\Drivers\HttpClient->request('GET', 'https://connect...', Array)
       #1 wp-content/plugins/wp-live-chat-software-for-wordpress/plugin_files/Services/ApiClient.class.php(127): LiveChat\Services\ApiClient->make_request('GET', 'license/info')
       #2 wp-content/plugins/wp-live-chat-software-for-wordpress/plugin_files/LiveChatAdmin.class.php(379): LiveChat\Services\ApiClient->license_info()
       #3 wp-content/plugins/wp-live-chat-software-for-wordpress/plugin_fil
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-curl-timeout-error-on-httpclient-class-php%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [chatio](https://wordpress.org/support/users/chatio/)
 * (@chatio)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/php-curl-timeout-error-on-httpclient-class-php/#post-12356594)
 * Hi [@jesin](https://wordpress.org/support/users/jesin/),
 * our plugin calls our API to check the status of your license and verifies if 
   the data stored by LiveChat wasn’t corrupted. It happens that our API doesn’t
   respond in the expected time what causes a timeout. There’s is nothing critical
   for your website, but we plan to release a patch that will handle this case much
   better.
 *  Plugin Author [Text](https://wordpress.org/support/users/livechat/)
 * (@livechat)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/php-curl-timeout-error-on-httpclient-class-php/#post-12356607)
 * Hi [@jesin](https://wordpress.org/support/users/jesin/),
 * our plugin calls our API to check the status of your license and verifies if 
   the data stored by LiveChat wasn’t corrupted. It happens that our API doesn’t
   respond in the expected time what causes a timeout. There’s is nothing critical
   for your website, but we plan to release a patch that will handle this case much
   better.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PHP cURL timeout error on HttpClient.class.php’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-software-for-wordpress/assets/icon-256x256.
   png?rev=3023632)
 * [LiveChat - Live Chat Plugin for WP Websites](https://wordpress.org/plugins/wp-live-chat-software-for-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-software-for-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-live-chat-software-for-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-software-for-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-software-for-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-software-for-wordpress/reviews/)

## Tags

 * [curl](https://wordpress.org/support/topic-tag/curl/)
 * [php-error](https://wordpress.org/support/topic-tag/php-error/)
 * [timeout](https://wordpress.org/support/topic-tag/timeout/)

 * 2 replies
 * 3 participants
 * Last reply from: [Text](https://wordpress.org/support/users/livechat/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/php-curl-timeout-error-on-httpclient-class-php/#post-12356607)
 * Status: resolved