Title: PHP Error
Last modified: April 9, 2023

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# PHP Error

 *  [ascend2transcend](https://wordpress.org/support/users/ascend2transcend/)
 * (@ascend2transcend)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/php-eror/)
 * Hello,
 * I had an issue with QuickSwish not updating properly, and causing me to be unable
   to update other plugins as well until I deactivated it. Please see error log 
   message below:
 * [07-Apr-2023 12:46:34] WARNING: [pool wplive] child 353658 said into stderr: “
   NOTICE: PHP message: PHP Fatal error: Uncaught Error: Call to undefined function
   QuickSwish\Frontend\wp_is_mobile() in /home/wplive/web/wp-live/wp-content/plugins/
   quickswish/includes/classes/Frontend/Button_Manager.php:87”
 * Can you please advise?
    -  This topic was modified 3 years, 1 month ago by [ascend2transcend](https://wordpress.org/support/users/ascend2transcend/).
    -  This topic was modified 3 years, 1 month ago by [ascend2transcend](https://wordpress.org/support/users/ascend2transcend/).

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/php-eror/#post-16640737)
 * Hello [@ascend2transcend](https://wordpress.org/support/users/ascend2transcend/),
 * Thanks a lot for reaching out to us 🙂
 * I am sorry for the inconvenience you had. With all due respect, the error message
   you reported above was not supposed to happen.
 * Usually, this sort of error occurs when the plugin doesn’t get updated properly
   due to network/internet issues.
 * I suspect something like this might have happened in your case. Could you please
   try deleting the plugin from your website? After deleting the plugin, install
   it again. It should resolve the issue.
 * If the issue persists after that, please open a ticket on our support channel.
 * **_[https://woolentor.com/contact/](https://woolentor.com/contact/)_**
 * Our support team will thoroughly investigate the issue and provide you with an
   effective resolution.
 * Best regards,
   Tarek

Viewing 1 replies (of 1 total)

The topic ‘PHP Error’ is closed to new replies.

 * ![](https://ps.w.org/quickswish/assets/icon-256x256.jpg?rev=2927250)
 * [QuickSwish - WooCommerce Product Quick View](https://wordpress.org/plugins/quickswish/)
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## Tags

 * [php](https://wordpress.org/support/topic-tag/php/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/php-eror/#post-16640737)
 * Status: not resolved