Title: PHP error
Last modified: August 30, 2016

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# PHP error

 *  Resolved [2headedboy2](https://wordpress.org/support/users/2headedboy2/)
 * (@2headedboy2)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/)
 * Nextgen has been working fine for a year now, we’ve done the usual updates and
   no problems. But today we went in and tried to upload new photos and suddenly
   received this error:
 * > An unexpected error occured. This is most likely due to a server misconfiguration.
   > Check your PHP error log or ask your hosting provider for assistance.
 * I’ve seen other threads that say the solution is to go back to 1.9.13, which 
   I’d rather not do. I also saw that it may have been a file size issue, but that
   is not the case. Permissions are all set at 755 and I resaved the permalinks.
   We have PHP 5.4 running on our server which should be fine. Is there any other
   solutions that anyone has come across?
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/#post-6402709)
 * [@2headedboy2](https://wordpress.org/support/users/2headedboy2/) – Although generally
   an issue with permissions, if you have not changed the gallery folder locations
   then it could possibly be another active plugin creating a conflict … have you
   checked for that?
 * – Cais.
 *  Thread Starter [2headedboy2](https://wordpress.org/support/users/2headedboy2/)
 * (@2headedboy2)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/#post-6402710)
 * Yes, I’ve turned off all other plugins and still had the same result. I haven’t
   changed the gallery locations either. I’m trying everything over here and it’s
   really frustrating because I love the Nextgen interface and would hate to convert
   to a new system.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/#post-6402714)
 * [@2headedboy2](https://wordpress.org/support/users/2headedboy2/) – Please send
   us a Bug Report ([http://nextgen-gallery.com/report-bug/](http://nextgen-gallery.com/report-bug/)…
   please reference this topic) so we can get a better look under the page at your
   site.
 * We may need **temporary** log in (and FTP) credentials for your WordPress installation,
   please consider those for your Bug Report, too.
 * Thanks!
 * – Cais.
 *  [bibbli](https://wordpress.org/support/users/bibbli/)
 * (@bibbli)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/#post-6402733)
 * Just sent a bug report. Thank you.
    -BB
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/#post-6402786)
 * [@bibbli](https://wordpress.org/support/users/bibbli/) – Thanks!
 * – Cais.
 *  [bibbli](https://wordpress.org/support/users/bibbli/)
 * (@bibbli)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/#post-6402869)
 * Thank you for solving this. In case someone experiences the same problem, an ‘
   index.html’ file serving as a parked page amongst root wordpress files caused
   the confliction. Renaming it fixed the problem.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/#post-6402871)
 * [@bibbli](https://wordpress.org/support/users/bibbli/) – Thanks for updating 
   here!
 * – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘PHP error’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
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 * 7 replies
 * 3 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/php-error-140/#post-6402871)
 * Status: resolved