Title: Php error
Last modified: August 31, 2017

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# Php error

 *  [Dmitriy Dzyuba](https://wordpress.org/support/users/dmitriy-dzyuba/)
 * (@dmitriy-dzyuba)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/php-error-243/)
 * Hi,
 * Found the following error:
 * [31-Aug-2017 08:15:31 UTC] PHP Fatal error: Uncaught Error: Call to undefined
   function WP_Installer() in /dom14291/wp-content/plugins/types/vendor/toolset/
   toolset-common/inc/controller/admin/notices.php:94
 * Please fix it.
 * Regards,
    Dmitriy

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/php-error-243/#post-9457164)
 * Do the files `class-wp-installer.php` and `functions-core.php` exist in your 
   Folder?
 * If not, or not completely, please remove the Types FTP Folder and re-upload a
   fresh copy that you can grab here:
    [https://wordpress.org/plugins/types/](https://wordpress.org/plugins/types/)
 * Please use FTP or SFTP to upload it, and make sure the Server is not restricting
   read permissions on files.
 *  Thread Starter [Dmitriy Dzyuba](https://wordpress.org/support/users/dmitriy-dzyuba/)
 * (@dmitriy-dzyuba)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/php-error-243/#post-9460017)
 * Uploaded a new plugin copy, checked permissions, found both files in this directory:
   
   wp-content/plugins/types/vendor/otgs/installer/includes
 * But the error hasn’t been fixed.
 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/php-error-243/#post-9460402)
 * OK, we need to look into this ASAP.
 * Please, can you open a ticket [here](https://wp-types.com/forums/forum/general-and-pre-sales-questions),
   after subscribing for free [here](https://wp-types.com/support/register/)?
 * Then, you can already submit me a Site’s Snapshot, so I can immediately look 
   into this.
    [https://wp-types.com/faq/provide-supporters-copy-site/](https://wp-types.com/faq/provide-supporters-copy-site/)
 * I cannot ask you for this data in this forum here, as it has no private sections.
 * Thank you for the patience.
 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/php-error-243/#post-9639574)
 * This error was due to Jetpack performing background synchronizations.
 * We add a fix for this error in the Types version that has been released yesterday.
 * Can you update to 2.2.17 and re-check?
    The particular error should not exist
   anymore.
 * Note that only this particular errors has been addressed.
    You may still find
   errors in CRED screens related to Toolset. If so, please [open a new report](https://wp-types.com/forums/forum/general-and-pre-sales-questions/)
   for any _other kind of error_ you may find.
 * Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Php error’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: Anonymous User 14808221
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/php-error-243/#post-9639574)
 * Status: not resolved