Title: php error
Last modified: July 9, 2020

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# php error

 *  Resolved [indy5800](https://wordpress.org/support/users/indy5800/)
 * (@indy5800)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-error-402/)
 * PHP EXECUTION TIMEOUT ERROR
    Oops… Seems there was an issue during the backup
   process. Let our support representatives know about it by pressing here:
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-error-402%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-error-402/#post-13100311)
 * Dear [@indy5800](https://wordpress.org/support/users/indy5800/) ,
 * Thanks for reporting this to us.
 * Could you please, send me the backup log file, so we can analyze the issue?
 * You can download the mentioned log file by this article link:
    [https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/](https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/)
 * Please send it via wetransfer.com using the link retrieving option.
    Like this:
   [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv)
 *  Thread Starter [indy5800](https://wordpress.org/support/users/indy5800/)
 * (@indy5800)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-error-402/#post-13102835)
 * Here is the link to the backup log file.
 * [https://we.tl/t-TGKVjgEl3U](https://we.tl/t-TGKVjgEl3U)
 *  Thread Starter [indy5800](https://wordpress.org/support/users/indy5800/)
 * (@indy5800)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-error-402/#post-13103034)
 * I got it working. Something wrong with wp_wfconfig.php file. I deleted and re-
   installed wordfence with new update and it started working.
 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-error-402/#post-13104977)
 * Dear [@indy5800](https://wordpress.org/support/users/indy5800/) ,
 * Thank you for letting us know.
    We are glad the problem is solved now.
 * Should you need any further assistance, please, open another support thread since
   this one will be marked as resolved.
 *  [jberry2019](https://wordpress.org/support/users/jberry2019/)
 * (@jberry2019)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-error-402/#post-13118590)
 * I updated my PHP but still have the PHP Timeout Execution Error.
 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-error-402/#post-13120730)
 * Dear [@jberry2019](https://wordpress.org/support/users/jberry2019/) ,
 * Could you, please, open another thread so we can try and provide you with a solution?
   The problem may look like the same but the reasons for it may differ and thus
   a new thread should be opened.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘php error’ is closed to new replies.

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## Tags

 * [php-error](https://wordpress.org/support/topic-tag/php-error/)

 * 6 replies
 * 3 participants
 * Last reply from: [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/php-error-402/#post-13120730)
 * Status: resolved