Title: PHP Error
Last modified: June 21, 2022

---

# PHP Error

 *  [David Barczak](https://wordpress.org/support/users/david-barczak/)
 * (@david-barczak)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/php-error-530/)
 * Good morning,
    I have a couple of sites on Pantheon and I have your Redis plugin
   installed. I am on wordpress 6.0 and just saw that I am getting php errors linked
   to Redis so I wanted to let you know. Here is the error that I just received:
 * `Uncaught RedisException: read error on connection to 10.128.1.6:22397 in /code/
   wp-content/plugins/wp-redis/object-cache.php:1279 Stack trace: #0 /code/wp-content/
   plugins/wp-redis/object-cache.php(1279): Redis->get('transient:et_bu...') #1 /
   code/wp-content/plugins/wp-redis/object-cache.php(655): WP_Object_Cache->_call_redis('
   get', 'transient:et_bu...') #2 /code/wp-content/plugins/wp-redis/object-cache.
   php(137): WP_Object_Cache->get('et_builder_ajax...', 'transient', false, NULL)#
   3 /code/wp-includes/option.php(853): wp_cache_get('et_builder_ajax...', 'transient')#
   4 /code/wp-content/themes/Divi/includes/builder/feature/AjaxCache.php(120): get_transient('
   et_builder_ajax...') #5 /code/wp-content/themes/Divi/includes/builder/feature/
   AjaxCache.php(137): ET_Builder_Ajax_Cache->load() #6 /code/wp-includes/class-
   wp-hook.php(307): ET_Builder_Ajax_Cache->save('') #7 /code/wp-includes/class-
   wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #8 /code/wp-includes/plugin.
   php(476): WP_Hook->do_act`
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-error-530%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [strarsis](https://wordpress.org/support/users/strarsis/)
 * (@strarsis)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/php-error-530/#post-15860261)
 * [@david-barczak](https://wordpress.org/support/users/david-barczak/): Apparently
   this is caused by Redis timeouts, probably due to heavy load.
    See this discussion(
   it is a different plugin, but the underlying issue is the same, Redis PHP client
   timeouts) and a possible fix: [https://github.com/phpredis/phpredis/issues/492](https://github.com/phpredis/phpredis/issues/492)
    -  This reply was modified 3 years, 10 months ago by [strarsis](https://wordpress.org/support/users/strarsis/).

Viewing 1 replies (of 1 total)

The topic ‘PHP Error’ is closed to new replies.

 * ![](https://ps.w.org/wp-redis/assets/icon-256x256.png?rev=3417699)
 * [WP Redis](https://wordpress.org/plugins/wp-redis/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-redis/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-redis/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-redis/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-redis/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-redis/reviews/)

## Tags

 * [php-error](https://wordpress.org/support/topic-tag/php-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [strarsis](https://wordpress.org/support/users/strarsis/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/php-error-530/#post-15860261)
 * Status: not resolved