Title: PHP Error
Last modified: April 18, 2024

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# PHP Error

 *  Resolved [Shea](https://wordpress.org/support/users/branchoutshea/)
 * (@branchoutshea)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/php-error-647/)
 * We are facing a recurring issue with the CookieYes plugin on our website, particularly
   on the contact page. The plugin fails to load correctly, displaying the following
   error messages:
 *     ```wp-block-code
       Warning: require_once(/home/customer/www/friendlyloan.com/public_html/wp-content/plugins/cookie-law-info/legacy/public/views/cookie-law-info_bar.php): failed to open stream: No such file or directory in /home/customer/www/friendlyloan.com/public_html/wp-content/plugins/cookie-law-info/legacy/public/class-cookie-law-info-public.php on line 260
       Fatal error: require_once(): Failed opening required '/home/customer/www/friendlyloan.com/public_html/wp-content/plugins/cookie-law-info/legacy/public/views/cookie-law-info_bar.php' (include_path='.:/usr/local/php74/pear') in /home/customer/www/friendlyloan.com/public_html/wp-content/plugins/cookie-law-info/legacy/public/class-cookie-law-info-public.php on line 260
       ```
   
 * This issue appears to be isolated to the contact page, with other pages not exhibiting
   this problem. We have have performed the following troubleshooting steps:
    - Deactivating and reactivating the plugin.
    - Ensuring no plugin conflicts by temporarily disabling other plugins.
    - Checking that our WordPress theme and all installed software are up to date.
 * Here are the details of our setup:
    - **Website URL:** [https://friendlyloan.com/contact/](https://friendlyloan.com/contact/)
    - **PHP Version:** 7.4.33
    - **WordPress Version:** 6.5.2
    - **Plugin Version:** 3.2.2

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * (@cookieyesteam)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/php-error-647/#post-17704248)
 * Hi [@branchoutshea](https://wordpress.org/support/users/branchoutshea/),
 * Greetings from CookieYes!
 * We couldn’t replicate this issue on your site. Could you please confirm whether
   this issue is still there?
 *  Plugin Support [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * (@cookieyesteam)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/php-error-647/#post-17719587)
 * Hi [@branchoutshea](https://wordpress.org/support/users/branchoutshea/),
 * This thread has been inactive for a bit, so we are going to mark it as resolved
   now. Please feel free to open a new thread or follow-up if you have any further
   questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PHP Error’ is closed to new replies.

 * ![](https://ps.w.org/cookie-law-info/assets/icon.svg?rev=3007243)
 * [CookieYes – Cookie Banner for Cookie Consent (Easy to setup GDPR/CCPA Compliant Cookie Notice)](https://wordpress.org/plugins/cookie-law-info/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cookie-law-info/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cookie-law-info/)
 * [Active Topics](https://wordpress.org/support/plugin/cookie-law-info/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookie-law-info/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookie-law-info/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/php-error-647/#post-17719587)
 * Status: resolved