Title: PHP error when editing order
Last modified: May 31, 2024

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# PHP error when editing order

 *  [Megunticook](https://wordpress.org/support/users/megunticook/)
 * (@megunticook)
 * [2 years ago](https://wordpress.org/support/topic/php-error-when-editing-order/)
 * Hi,
 * Had a PHP error last night in my WooCommerce store, not exactly sure what’s going
   on except it seems to have happened when somebody clicked on an order in the 
   back end and it involves admin. notes. Not seeing any other issues and the error
   hasn’t recurred yet. Just thought I’d check in and see what you thought about
   this and whether it needs to addressed in a future update. Also, if you have 
   a short-term fix form me that would be helpful.
 * Here’s the details:
 *     ```wp-block-code
       2024/05/30 20:29:25 [error] 495#495: *11461 FastCGI sent in stderr: "PHP message: Exception caught in Automattic\WooCommerce\Admin\Notes\Notes::get_note. Invalid admin note. Args: Array
   
       2024-05-30T20:29:25.270-04:00
       ..PHP message: PHP Fatal error:  Uncaught Error: Call to a member function get_content_data() on bool in /var/www/html/sico/wp-content/plugins/woocommerce/src/Internal/Admin/Notes/WooSubscriptionsNotes.php:224
   
       ..PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_content_data() on bool in /var/www/html/sico/wp-content/plugins/woocommerce/src/Internal/Admin/Notes/WooSubscriptionsNotes.php:224
       2024-05-30T20:29:25.270-04:00
       Stack trace:
   
       Stack trace:
       2024-05-30T20:29:25.270-04:00
       #0 /var/www/html/sico/wp-content/plugins/woocommerce/src/Internal/Admin/Notes/WooSubscriptionsNotes.php(266): Automattic\WooCommerce\Internal\Admin\Notes\WooSubscriptionsNotes->get_product_id_from_subscription_note()
       #1 /var/www/html/sico/wp-content/plugins/woocommerce/src/Internal/Admin/Notes/WooSubscriptionsNotes.php(284): Automattic\WooCommerce\Internal\Admin\Notes\WooSubscriptionsNotes->find_note_for_product_id()
       #2 /var/www/html/sico/wp-content/plugins/woocommerce/src/Internal/Admin/Notes/WooSubscriptionsNotes.php(451): Automattic\WooCommerce\Internal\Admin\Notes\WooSubscriptionsNotes->delete_any_note_for_product_id()
       #3 /var/www/html/sico/wp-content/plugins/woocommerce/src/Internal/Admin/Notes/WooSubscriptionsNotes.php(109): Automattic\WooCommerce\Internal\Admin\Notes\WooSub" while reading response header from upstream, client: 172.31.45.112, server: swansislandcompany.com, request: "GET /wp-admin/edit.php?post_type=shop_order HTTP/1.1", upstream: "fastcgi://unix:/run/php/php8.1-fpm.sock:", host: "swansislandcompany.com", referrer: "https://swansislandcompany.com/wp-admin/post.php?post=59009&action=edit"
       ```
   

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Stef](https://wordpress.org/support/users/serafinnyc/)
 * (@serafinnyc)
 * [2 years ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17794455)
 * Hey there [@megunticook](https://wordpress.org/support/users/megunticook/) this
   appears to be an issue with the Admin notes and how Subscriptions is sending 
   it to Woo. Have you submitting a ticket with Subscription to see if they have
   a bug?
 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [2 years ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17795176)
 * Hey there, [@megunticook](https://wordpress.org/support/users/megunticook/)! 
   Thanks for contacting us. I’m happy to help you.
 * As [@serafinnyc](https://wordpress.org/support/users/serafinnyc/), this seems
   to be related to the Subscriptions plugin.
 * You are using WooCommerce Subscriptions, correct?
 * If so, o ensure that we can assist you further, could you please create a new
   ticket on our support page and include the forum thread link? This will allow
   our team to review your specific issue and provide you with the best possible
   solution. You can do this by going to **[WooCommerce.com > MY profile > Support](https://woo.com/my-account/contact-support/)**
 * Have a wonderful day!
 *  Thread Starter [Megunticook](https://wordpress.org/support/users/megunticook/)
 * (@megunticook)
 * [2 years ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17809532)
 * Thanks for responses. No, not using WooCommerce Subscriptions plugin. If you 
   look at the URL in that error message it’s indicating a file located in the WooCommerce
   directory:
 *     ```wp-block-code
       /wp-content/plugins/woocommerce/src/Internal/Admin/Notes/WooSubscriptionsNotes.php
       ```
   
 * Seems like a woocommerce issue….
 *  [Stef](https://wordpress.org/support/users/serafinnyc/)
 * (@serafinnyc)
 * [2 years ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17810040)
 * Hello [@megunticook](https://wordpress.org/support/users/megunticook/) Are you
   using a Subscription app at all? I’m not sure why the subscription note would
   get triggered by a non subscription event.
 *  Plugin Support [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/)
 * (@rajeshml)
 * [2 years ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17810454)
 * Hello [@megunticook](https://wordpress.org/support/users/megunticook/), 
   To understand
   your site properly, can you please share the **System Status Report** which you
   can find via** WooCommerce > Status > Get system report > Copy for support **
   so we can take a look? You can paste it via [https://gist.github.com/](https://gist.github.com/)
   and send the link here.
 * This will help us investigate further and provide you with a more accurate solution.
 *  Thread Starter [Megunticook](https://wordpress.org/support/users/megunticook/)
 * (@megunticook)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17823426)
 * [@rajeshml](https://wordpress.org/support/users/rajeshml/) thank you here’s the
   status report:
 * >     ```wp-block-code
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flatsome/woocommerce/archive-product.phpflatsome/woocommerce/cart/cart-empty.phpflatsome/woocommerce/cart/cart-shipping.phpflatsome/woocommerce/cart/cart.phpflatsome/woocommerce/cart/mini-cart.phpflatsome/woocommerce/checkout/form-checkout.phpflatsome/woocommerce/checkout/form-coupon.phpflatsome/woocommerce/checkout/order-received.phpflatsome/woocommerce/checkout/terms.phpflatsome/woocommerce/checkout/thankyou.phpflatsome/woocommerce/content-product-cat.phpflatsome/woocommerce/content-product.phpflatsome/woocommerce/content-single-product.phpflatsome/woocommerce/content-widget-product.phpflatsome/woocommerce/global/breadcrumb.phpflatsome/woocommerce/global/quantity-input.phpflatsome/woocommerce/global/wrapper-end.phpflatsome/woocommerce/global/wrapper-start.phpflatsome/woocommerce/loop/header.phpflatsome/woocommerce/loop/loop-end.phpflatsome/woocommerce/loop/loop-start.phpflatsome/woocommerce/loop/pagination.phpflatsome/woocommerce/loop/rating.phpflatsome/woocommerce/loop/result-count.phpflatsome/woocommerce/loop/sale-flash.phpflatsome/woocommerce/myaccount/form-login.phpflatsome/woocommerce/myaccount/navigation.phpflatsome/woocommerce/notices/error.phpflatsome/woocommerce/notices/notice.phpflatsome/woocommerce/notices/success.phpflatsome/woocommerce/product-searchform.phpflatsome/woocommerce/single-product/photoswipe.phpflatsome/woocommerce/single-product/price.phpflatsome/woocommerce/single-product/product-image.phpflatsome/woocommerce/single-product/product-thumbnails.phpflatsome/woocommerce/single-product/rating.phpflatsome/woocommerce/single-product/related.phpflatsome/woocommerce/single-product/review.phpflatsome/woocommerce/single-product/sale-flash.phpflatsome/woocommerce/single-product/share.phpflatsome/woocommerce/single-product/short-description.phpflatsome/woocommerce/single-product/tabs/tabs.phpflatsome/woocommerce/single-product/title.phpflatsome/woocommerce/single-product/up-sells.phpflatsome/woocommerce/single-product-reviews.phpflatsome/woocommerce/single-product.php Pimwick PluginsPW WooCommerce Bulk Edit Pro: License key: PW-5c40a1ac252e8Result: successCached: 2024-06-13PW-5c40a1ac252e8 Product BundlesDatabase Version: 7.1.1Loopback Test: ✔Template Overrides: – AdminEnabled Features: activity-panelsanalyticsproduct-block-editorcouponscore-profilercustomize-storecustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile-app-bannernavigationonboardingonboarding-tasksproduct-variation-managementproduct-virtual-downloadableproduct-external-affiliateproduct-groupedproduct-linkedproduct-pre-publish-modalproduct-custom-fieldsremote-inbox-notificationsremote-free-extensionspayment-gateway-suggestionsshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-pageDisabled Features: minified-jsnew-product-management-experiencesettingsasync-product-editor-category-fieldlaunch-your-storeDaily Cron: ✔ Next scheduled: 2024-06-14 09:28:24 -04:00Options: ✔Notes: 13Onboarding: completed Action SchedulerComplete: 7,115Oldest: 2024-05-13 12:06:12 -0400Newest: 2024-06-13 11:58:12 -0400Failed: 1,776Oldest: 2022-11-23 21:09:59 -0500Newest: 2024-05-01 08:19:08 -0400Pending: 9Oldest: 2024-06-13 12:13:12 -0400Newest: 2024-06-18 14:25:16 -0400 Status report informationGenerated at: 2024-06-13 12:02:30 -04:00
   >     ```
   > 
    -  This reply was modified 1 year, 12 months ago by [Megunticook](https://wordpress.org/support/users/megunticook/).
    -  This reply was modified 1 year, 12 months ago by [Megunticook](https://wordpress.org/support/users/megunticook/).
    -  This reply was modified 1 year, 12 months ago by [Megunticook](https://wordpress.org/support/users/megunticook/).
    -  This reply was modified 1 year, 12 months ago by [Megunticook](https://wordpress.org/support/users/megunticook/).
 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17824880)
 * Hi [@megunticook](https://wordpress.org/support/users/megunticook/)
 * The site’s System Status Report (SSR) reveals that [the WooCommerce.com Update Manager plugin](https://woocommerce.com/posts/introducing-woo-com-update-manager/)
   is installed, and this is where [the PHP file mentioned in the first message](https://wordpress.org/support/topic/php-error-when-editing-order/)
   of this thread is linked ([direct link to it, on GitHub, here](https://github.com/woocommerce/woocommerce/blob/trunk/plugins/woocommerce/src/Internal/Admin/Notes/WooSubscriptionsNotes.php)).
 * It appears there are Woo Marketplace extensions used on your store that are not
   up-to-date currently.
 * As a next step, kindly go ahead with making sure all plugin/theme files are updated
   to their latest versions, and see if the issue persists, or otherwise.
 * I hope this is helpful! Please let us know if you have any further questions 
   or concerns.
   We will be happy to help you further.
 *  Thread Starter [Megunticook](https://wordpress.org/support/users/megunticook/)
 * (@megunticook)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17831183)
 * Thank you, I’ll do that and report back.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘PHP error when editing order’ is closed to new replies.

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## Tags

 * [php-error](https://wordpress.org/support/topic-tag/php-error/)

 * 8 replies
 * 5 participants
 * Last reply from: [Megunticook](https://wordpress.org/support/users/megunticook/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/php-error-when-editing-order/#post-17831183)
 * Status: not resolved