PHP Error while activating the plugin

  • antoine69

    (@antoine69)


    1 day, 13 hours ago

    Hi,

    When I want to activate the plugin, I get a PHP error as follows, Could you guess please.
    I use DIVI5 theme. Thanks

    Détails de l’erreur

    Une erreur de type E_ERROR a été causée dans la ligne 44 du fichier /home/xxxxxxxx/yyyyyyyyyy/wp-content/plugins/email-subscribers/lite/includes/libraries/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php. Message d’erreur : Uncaught RuntimeException: Error saving action: Error saving action: Database error. in /home/xxxxxxxx/yyyyyyyyyy/wp-content/plugins/email-subscribers/lite/includes/libraries/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44
    Stack trace: 0 /home/xxxxxxxx/yyyyyyyyyy/wp-content/plugins/email-subscribers/lite/includes/libraries/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action() 1 /home/xxxxxxxx/yyyyyyyyyy/wp-content/plugins/email-subscribers/lite/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(327): ActionScheduler_HybridStore->save_action() 2 /home/xxxxxxxx/yyyyyyyyyy/wp-content/plugins/email-subscribers/lite/includes/libraries/action-scheduler/classes/ActionScheduler_ActionFactory.php(315): ActionScheduler_ActionFactory->store() 3 /home/xxxxxxxx/yyyyyyyyyy/wp-content/plugins/email-subscribers/lite/includes/libraries/action-scheduler/functions.php(102): ActionScheduler_ActionFactory->create() 4 /home/xxxxxxxx/yyyyyyyyyy/wp-content/plugins/email-subscribers/lite/includes/libraries/action-scheduler/classes/migration/Scheduler.php(89): as_schedule_single_action() 5 /home/xxxxxxxx/yyyyyyyyyy/wp-content/plugins/email-subscribers/lite/includes/libraries/action-scheduler/classes/migration/Controller.php(119): Action_Scheduler\Migration\Scheduler->schedule_migration() 6 /home/xxxxxxxx/yyyyyyyyyy/wp-includes/class-wp-hook.php(341): Action_Scheduler\Migration\Controller->schedule_migration() 7 /home/xxxxxxxx/yyyyyyyyyy/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters() 8 /home/xxxxxxxx/yyyyyyyyyy/wp-includes/plugin.php(522): WP_Hook->do_action() 9 /home/xxxxxxxx/yyyyyyyyyy/wp-settings.php(793): do_action() 10 /home/xxxxxxxx/yyyyyyyyyy/wp-config.php(97): require_once(‘/home/xxxxxxxx/…’) 11 /home/xxxxxxxx/yyyyyyyyyy/wp-load.php(50): require_once(‘/home/xxxxxxxx/…’) 12 /home/xxxxxxxx/yyyyyyyyyy/wp-admin/admin.php(35): require_once(‘/home/xxxxxxxx/…’) 13 /home/xxxxxxxx/yyyyyyyyyy/wp-admin/plugins.php(10): require_once(‘/home/xxxxxxxx/…’) 14 {main}

    thrown


Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    16 hours, 6 minutes ago

    Hi @antoine69,

    Thank you for sharing the error details.

    Based on the stack trace, the error occurs while Action Scheduler is attempting to create a scheduled task during plugin activation. The specific error reported is:

    “Error saving action: Database error”

    At this point, the error does not indicate a compatibility issue with Divi 5, nor does it point to any specific Icegram Express feature. Instead, it suggests that the plugin was unable to save a scheduled action to the database during activation.

    To help us investigate further, could you please share the following information?

    • WordPress version
    • PHP version
    • Icegram Express version
    • Any database-related errors from your hosting error logs

    Additionally, please share a screenshot of Tools → Site Health → Info.

    Once we have this information, we’ll be able to look into the issue in more detail and suggest the next steps.

    Thank you.

    Thread Starter antoine69

    (@antoine69)

    4 hours, 33 minutes ago

    Hi, thank you to get back to me.

    Here the details:
    WP 7.0 , PHP 8.1.34 , if I try to update to PHP 8.2 I get a MySql Li error when I want to access the back-office, the front-office works correctly , I have Icegram Engage plugin V3.1.42 , I try to install the last version of Icegram Express , the error comes when I want to activate the plugin. Thanks
    About Site Health:

    ` wp-core

    version: 7.0
    site_language: fr_FR
    user_language: fr_FR
    timezone: Europe/Paris
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 2
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /home/xxxxxxxx/yyyyyyyyyy
    wordpress_size: 96,50 Mo (101190020 bytes)
    uploads_path: /home/xxxxxxxx/yyyyyyyyyyyy/wp-content/uploads
    uploads_size: 334,65 Mo (350901162 bytes)
    themes_path: /home/xxxxxxxx/yyyyyyyyyyyy/wp-content/themes
    themes_size: 119,12 Mo (124902377 bytes)
    plugins_path: /home/xxxxxxxx/yyyyyyyyyyyy/wp-content/plugins
    plugins_size: 114,34 Mo (119897796 bytes)
    fonts_path: /home/xxxxxxxx/yyyyyyyyyyyy/wp-content/uploads/fonts
    fonts_size: directory not found
    database_size: 65,11 Mo (68268398 bytes)
    total_size: 729,71 Mo (765159753 bytes) wp-dropins (1)

    advanced-cache.php: true wp-active-theme

    name: Divi (Divi)
    version: 5.7.0
    author: Elegant Themes
    author_website: http://www.elegantthemes.com
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, block-templates, custom-background, automatic-feed-links, post-thumbnails, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, wp-block-styles, editor-style, widgets
    theme_path: /home/xxxxxxxx/yyyyyyyyyyyy/wp-content/themes/Divi
    auto_update: Désactivé wp-themes-inactive (2)

    Twenty Twenty-Five: version: 1.5, author: L’équipe WordPress, Mises à jour auto désactivées
    Twenty Twenty-Four: version: 1.5, author: L’équipe WordPress, Mises à jour auto désactivées wp-plugins-active (17)

    Classic Editor: version: 1.7.0, author: WordPress Contributors, Mises à jour auto désactivées
    Contact Form 7: version: 6.1.6, author: Rock Lobster Inc., Mises à jour auto désactivées
    Duplicate Page: version: 4.5.9, author: mndpsingh287, Mises à jour auto désactivées
    Easy Social Feed: version: 6.7.6, author: Easy Social Feed, Mises à jour auto désactivées
    Icegram Engage – Popups, Optins, CTAs & Lead Generation: version: 3.1.42, author: icegram, Mises à jour auto désactivées
    Loco Translate: version: 2.8.5, author: Tim Whitlock, Mises à jour auto désactivées
    Menu Icons: version: 0.13.23, author: ThemeIsle, Mises à jour auto désactivées
    Page-list: version: 6.3, author: webvitaly, Mises à jour auto désactivées
    Responsive Lightbox & Gallery: version: 2.7.7, author: dFactory, Mises à jour auto désactivées
    Smush: version: 4.1.0, author: WPMU DEV, Mises à jour auto désactivées
    StatCounter Analytics: version: 2.1.2, author: Aodhan Cullen, Mises à jour auto désactivées
    Wordfence Security: version: 8.2.2, author: Wordfence, Mises à jour auto désactivées
    WPS Hide Login: version: 1.9.18, author: WPServeur, NicolasKulka, wpformation, Mises à jour auto désactivées
    WP Shielded: version: 1.0, author: KME Byrne and Atinder, Mises à jour auto désactivées
    WP Video Lightbox: version: 1.9.12, author: Tips and Tricks HQ, Ruhul Amin, Mises à jour auto désactivées
    Yet Another Related Posts Plugin (YARPP): version: 5.30.11, author: YARPP, Mises à jour auto désactivées
    Yoast SEO: version: 27.7, author: Team Yoast, Mises à jour auto désactivées wp-plugins-inactive (4)

    Akismet Anti-spam: Spam Protection: version: 5.7, author: Automattic - Anti-spam Team, Mises à jour auto désactivées
    WP-Sweep: version: 1.1.9, author: Lester 'GaMerZ' Chan, Mises à jour auto désactivées
    WPS Bidouille: version: 1.33.3, author: WPServeur, NicolasKulka, Benoti, wpformation, Mises à jour auto désactivées
    WPS Cleaner: version: 1.6.10.2, author: WPServeur, NicolasKulka, wpformation, Mises à jour auto désactivées wp-media

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1810
    imagemagick_version: ImageMagick 7.1.2-23 Q16-HDRI x86_64 24055 https://imagemagick.org
    imagick_version: 3.8.1
    file_uploads: 1
    post_max_size: 512M
    upload_max_filesize: 512M
    max_effective_size: 512 Mo
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 501 Go
    imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    imagick::RESOURCETYPE_FILE: 12288
    imagick::RESOURCETYPE_MAP: 251 Go
    imagick::RESOURCETYPE_MEMORY: 125 Go
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
    imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, ASHLAR, AVCI, AVI, AVIF, AVS, B, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FFF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICN, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MDC, MEF, MIFF, MKV, MNG, MONO, MOS, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, RWL, SCR, SCREENSHOT, SCT, SF3, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, SRW, STEGANO, STI, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YAML, YCBCR, YCBCRA, YUV
    image_format_transforms: image/heic → image/jpeg, image/heif → image/jpeg, image/heic-sequence → image/jpeg, image/heif-sequence → image/jpeg
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
    ghostscript_version: 9.27 wp-server

    server_architecture: Linux 4.18.0-553.30.1.lve.el8.x86_64 x86_64
    httpd_software: Apache
    php_version: 8.1.34 64bit
    php_sapi: litespeed
    max_input_variables: 250000
    time_limit: 360
    memory_limit: 512M
    max_input_time: 360
    upload_max_filesize: 512M
    php_post_max_size: 512M
    curl_version: 8.20.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    opcode_cache: true
    opcode_cache_memory_usage: 705349144 of 2126424272
    opcode_cache_interned_strings_usage: 100% of 8388608 (24 free)
    opcode_cache_hit_rate: 96.05
    opcode_cache_full: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    static_robotstxt_file: true
    current: 2026-06-09T16:30:33+00:00
    utc-time: Tuesday, 09-Jun-26 16:30:33 UTC
    server-time: 2026-06-09T18:30:31+02:00 wp-database

    extension: mysqli
    server_version: 11.4.12-MariaDB
    client_version: mysqlnd 8.1.34
    max_allowed_packet: 536870912
    max_connections: 600 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/xxxxxxxx/yyyyyyyyyyyy/wp-content
    WP_PLUGIN_DIR: /home/xxxxxxxx/yyyyyyyyyyyy/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    EMPTY_TRASH_DAYS: 30 wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: does not exist
    mu-plugins: writable
    Thread Starter antoine69

    (@antoine69)

    1 hour, 59 minutes ago

    I’ve asked my host about this error. They asked me to go on seeing this issue with you.
    It’s not relevant to the db system but it seems to come from your plugin.

    Patrick

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