Title: PHP EXECUTION TIMEOUT ERROR Last modified: April 29, 2020 --- # PHP EXECUTION TIMEOUT ERROR * Resolved [aed71](https://wordpress.org/support/users/aed71/) * (@aed71) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/) * Hi, * After moving mysite from localhost to domain, I could not able to get any single backups. I’m getting message “PHP EXECUTION TIMEOUT ERROR” * In the log file I’ve got the below error 2020-04-29 10:24:00: SGExceptionExecutionTimeError: Execution timeout error [File: /home/rotadeni/public_html/wp-content/plugins/ backup/com/core/backup/SGBackup.php, Line: 128, URL: /wp-admin/admin-ajax.php] * I’ve added max_execution 300 in .htaccess file as I searched from internet but didn’t help. * I’ve also addes set_time_limit(300); to wp-config.php but this also didn’t help. * As soon as I clicked the plugin from menu, I’m getting the same error even before backing up. * Please advise me how to proceed, Thank you. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-execution-timeout-error-12%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12757268) * Dear [@aed71](https://wordpress.org/support/users/aed71/), * Could you please, send us the backup log file, so we can analyze the issue? * You can download the mentioned log file by this article link: [https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/](https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/) * Please send it via wetransfer.com using the link retrieving option. Like this: [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv) * In case you don’t have an access to your dashboard, you can download it using FTP client. All the backups and related stuff (e.g. log files) have been located in “/wp-content/uploads/backup-guard/” directory. * Thread Starter [aed71](https://wordpress.org/support/users/aed71/) * (@aed71) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12759517) * Hello, * Here is the link of my log file [https://we.tl/t-rKN4kIshGZ](https://we.tl/t-rKN4kIshGZ) * The strange issue is that whenever I click on the plugin and plugin main screen apperas I see a massage about PHP execution error. When I click back and and choose full, it does not complete successfully. * Thanks for your help in advance * Thread Starter [aed71](https://wordpress.org/support/users/aed71/) * (@aed71) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12760108) * Hello again, * I’m also sending screenshot of the plugin error message. [https://we.tl/t-adc4to1JaA](https://we.tl/t-adc4to1JaA) I wonder why it appears even before I click “backup” button. * By the way, I recently saw there is an update of the plugin, should I do it now, if it’s related with my current issue I can do it now, currently I perfer to wait your response. * Thanks. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12764356) * Dear [@aed71](https://wordpress.org/support/users/aed71/), * Please, try to backup manually, like it’s shown in the following screenshot: [https://prnt.sc/s974yl](https://prnt.sc/s974yl) * Referring to the message about the Execution error, it should be fixed in our 1.3.0 version of the plugin. Please, update to see the fix. 😉 * Thread Starter [aed71](https://wordpress.org/support/users/aed71/) * (@aed71) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12765669) * Hello, * I’ve upgraded to 1.3.0 , still the “PHP Execution Time Error” note exists but I could able to get a backup. The strange thing is that the error info appears in the main plugin screen even before starting any backup. It appears when I click BackupGuard plugin and go to the backup page. * Thanks. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12789250) * Dear [@aed71](https://wordpress.org/support/users/aed71/), * You should be able to close the notice for the execution time error now in this version. Have you tried to close it? * In case you see the notice again, after doing a new backup, please, send us that last backup log so we can check the issue for you. * You can download the mentioned log file by this article link: [https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/](https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/) * Please send it via wetransfer.com using the link retrieving option. Like this: [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv) * Thread Starter [aed71](https://wordpress.org/support/users/aed71/) * (@aed71) * [6 years ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12792621) * Hi, * Now my site does not give any php error, thank you for your support. * Best Regards * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12794699) * Dear [@aed71](https://wordpress.org/support/users/aed71/), * We are happy to hear that! 🙂 Feel free to let us know in case you face any issues by submitting a new support topic or contacting us via live chat on [our official website](https://backup-guard.com/). * I will close this thread now. 😉 * Thread Starter [aed71](https://wordpress.org/support/users/aed71/) * (@aed71) * [6 years ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12807252) * OK, Thanks. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘PHP EXECUTION TIMEOUT ERROR’ is closed to new replies. * ![](https://ps.w.org/backup/assets/icon-128x128.png?rev=3287187) * [JetBackup - Backup, Restore & Migrate](https://wordpress.org/plugins/backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup/) * [Active Topics](https://wordpress.org/support/plugin/backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup/reviews/) * 9 replies * 2 participants * Last reply from: [aed71](https://wordpress.org/support/users/aed71/) * Last activity: [6 years ago](https://wordpress.org/support/topic/php-execution-timeout-error-12/#post-12807252) * Status: resolved