Title: PHP EXECUTION TIMEOUT ERROR Last modified: March 24, 2022 --- # PHP EXECUTION TIMEOUT ERROR * Resolved [Tom2708](https://wordpress.org/support/users/tom2708/) * (@tom2708) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/) * Hello, I always get the php execution timeout error. I already tried setting“ numbers of rows at once” to 1000, but without nay success. * Backup log is available here: [https://wetransfer.com/downloads/674a3822c66cff4d58f2b4649375e1ea20200803084631/8fb28ee99ba760a8a45e4e7283affca720200803084706/6bf987](https://wetransfer.com/downloads/674a3822c66cff4d58f2b4649375e1ea20200803084631/8fb28ee99ba760a8a45e4e7283affca720200803084706/6bf987) * Please help. * Many tanks & best regards Tom - This topic was modified 4 years, 2 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-execution-timeout-error-21%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/php-execution-timeout-error-21/page/2/?output_format=md) [→](https://wordpress.org/support/topic/php-execution-timeout-error-21/page/2/?output_format=md) * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13203270) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * Thanks for getting in touch with us. * We checked the log as well. * Could you try backing up the Uploads only and let us know what happens? [https://prnt.sc/tt64es](https://prnt.sc/tt64es) * Looking forward to hearing from you. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13207952) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * How are you today? Just wondering whether you saw our previous message and tried the suggestion to backup the Uploads for now. * Thread Starter [Tom2708](https://wordpress.org/support/users/tom2708/) * (@tom2708) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13208003) * It did not work. Please have look: [https://wetransfer.com/downloads/24cd53317d4f898c80892bc01f109fad20200804122817/782539f1ee83af986b359e859e9a739820200804122843/35eb66](https://wetransfer.com/downloads/24cd53317d4f898c80892bc01f109fad20200804122817/782539f1ee83af986b359e859e9a739820200804122843/35eb66) * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13212719) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * Thanks for sending the file along. * Could you try backing up the “Uploads” only and let me know what happens? [https://prnt.sc/tugjjf](https://prnt.sc/tugjjf) * Looking forward to hearing from you. * Thread Starter [Tom2708](https://wordpress.org/support/users/tom2708/) * (@tom2708) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13212729) * The last one had been exactly done this way. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13217370) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * The log showed a full backup that’s why we asked to perform a custom backup, with the Uploads folder only. * Is it possible the incorrect log file was sent here? * Please, let us know. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13221456) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * Just wondering whether you saw our previous message. Please, get back to us so we can help solve the issue you’re facing. * Thread Starter [Tom2708](https://wordpress.org/support/users/tom2708/) * (@tom2708) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13221645) * Hello, sorry for the delay. Please go to the link above.The name of the file sg_backup_opt(upl)_20200803134351 indicates that only uplades are included – upl !!!. Please check. Many thanks Tom2708 * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13232085) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * Could you please make the Request Frequency 10 seconds and then try backing up the Uploads again? [https://prnt.sc/tx4xos](https://prnt.sc/tx4xos) * Please, let us know how it goes. * Thread Starter [Tom2708](https://wordpress.org/support/users/tom2708/) * (@tom2708) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13232212) * Hello, please have a look: [https://wetransfer.com/downloads/c43bc77b41bea221d8b8d26a1f69b97f20200810125644/1a501d934bae0c167ddfe926728f0cda20200810125718/483fb7](https://wetransfer.com/downloads/c43bc77b41bea221d8b8d26a1f69b97f20200810125644/1a501d934bae0c167ddfe926728f0cda20200810125718/483fb7) * Same error as before! * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13236936) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * Thanks for trying again. * We think that there is a server limitation and when trying to back up the Uploads folder, the backup process is brought to halt. * Please, try backing up your website without the Uploads folder and when you succeed in doing so, please, tell us. We will come up with a solution for it. * Thread Starter [Tom2708](https://wordpress.org/support/users/tom2708/) * (@tom2708) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13237807) * Hello, the backup without the upload folder works without problems. What is the special problem of this one? * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13243290) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * Thanks for the reply. The reason is the server limitations. The server doesn’t let the backup process run as long as needed and the process gets stopped. * As a solution, you can make the Uploads folder a zip file from the hosting cPanel and keep that file. Once you need to backup and restore, you can upload that zip to cPanel once again and restore it. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13250456) * Dear [@tom2708](https://wordpress.org/support/users/tom2708/) , * Hope you’re fine. Just wondering whether you saw our previous message. Please, let us know if you still need help with this issue. * Thread Starter [Tom2708](https://wordpress.org/support/users/tom2708/) * (@tom2708) * [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/#post-13250774) * Thank you for your message. Sorry, for the delay. So far, I do not need any further support. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/php-execution-timeout-error-21/page/2/?output_format=md) [→](https://wordpress.org/support/topic/php-execution-timeout-error-21/page/2/?output_format=md) The topic ‘PHP EXECUTION TIMEOUT ERROR’ is closed to new replies. * ![](https://ps.w.org/backup/assets/icon-128x128.png?rev=3287187) * [JetBackup - Backup, Restore & Migrate](https://wordpress.org/plugins/backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup/) * [Active Topics](https://wordpress.org/support/plugin/backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup/reviews/) ## Tags * [PHP EXECUTION TIMEOUT ERROR](https://wordpress.org/support/topic-tag/php-execution-timeout-error/) * 16 replies * 2 participants * Last reply from: [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-21/page/2/#post-13255948) * Status: resolved