Title: PHP EXECUTION TIMEOUT ERROR
Last modified: October 13, 2020

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# PHP EXECUTION TIMEOUT ERROR

 *  Resolved [Faisal Arafin](https://wordpress.org/support/users/odommo/)
 * (@odommo)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-31/)
 * Oops… Seems there was an issue during the backup process.
    Let our support representatives
   know about it by pressing here:
 * Contact Us
    —–
 * I tried this lot of ways, but I cannot find any solution.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-execution-timeout-error-31%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-31/#post-13533897)
 * Dear [@odommo](https://wordpress.org/support/users/odommo/) ,
    Thanks for getting
   in touch with us.
 * Could you please, send me the backup log file, so we can analyze the issue?
 * You can download the mentioned log file by this article link:
    [https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/](https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/)
 * Please send it via wetransfer.com using the link retrieving option.
    Like this:
   [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv)
 * In case you don’t have an access to your dashboard, you can download it using
   FTP client. All the backups and related stuff (e.g. log files) have been located
   in “/wp-content/uploads/backup-guard/” directory.
 * Thank you beforehand.
 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-31/#post-13538457)
 * Dear [@odommo](https://wordpress.org/support/users/odommo/) ,
 * How are you today?
    Just wondering whether you saw our previous message? Please,
   let us know if you still need help with this issue and send the backup log.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PHP EXECUTION TIMEOUT ERROR’ is closed to new replies.

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## Tags

 * [backupguard](https://wordpress.org/support/topic-tag/backupguard/)
 * [execution](https://wordpress.org/support/topic-tag/execution/)
 * [php](https://wordpress.org/support/topic-tag/php/)
 * [timeout](https://wordpress.org/support/topic-tag/timeout/)

 * 2 replies
 * 2 participants
 * Last reply from: [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/php-execution-timeout-error-31/#post-13538457)
 * Status: resolved