Title: PHP Execution Timeout Error Last modified: April 13, 2020 --- # PHP Execution Timeout Error * Resolved [jberry2019](https://wordpress.org/support/users/jberry2019/) * (@jberry2019) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/) * I have successfully backed up my website until today when I got the PHP Execution Timeout Error. Can you tell me why? Viewing 11 replies - 1 through 11 (of 11 total) * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12670281) * Dear [@jberry2019](https://wordpress.org/support/users/jberry2019/), * There may be different reasons for the issue. * Could you please, send us the backup log file, so we can analyze the issue? * You can download the mentioned log file by this article link: [https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/](https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/) * Please send it via wetransfer.com using the link retrieving option. Like this: [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv) * You may send it to our support email address (support@backup-guard.com) or contact us via live chat on our [official website](https://backup-guard.com/) if you don’t wish to share the log here in the forum. * In case you don’t have an access to your dashboard, you can download it using FTP client. All the backups and related stuff (e.g. log files) have been located in “/wp-content/uploads/backup-guard/” directory. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12676645) * Dear [@jberry2019](https://wordpress.org/support/users/jberry2019/), * How are you today? Just wondering whether you saw our previous message? Please, let us know if you still need help with this issue. * [rkexcel](https://wordpress.org/support/users/rkexcel/) * (@rkexcel) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12679513) * I am also continually experiencing this issue. I’ve already called my host and they confirmed that they extended the PHP execution time. But I am still seeing this error message everyday. How do I stop getting this error message at the top of my screen? - This reply was modified 6 years, 1 month ago by [rkexcel](https://wordpress.org/support/users/rkexcel/). * [pecktron2000](https://wordpress.org/support/users/pecktron2000/) * (@pecktron2000) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12680311) * I am getting this error as well. Everything was working fine until last week and now I get this error every time I attempt to backup. * [pecktron2000](https://wordpress.org/support/users/pecktron2000/) * (@pecktron2000) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12680321) * OK, now I was able to backup without the error. Sorry for the false alarm. - This reply was modified 6 years, 1 month ago by [pecktron2000](https://wordpress.org/support/users/pecktron2000/). * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12682517) * Dear [@rkexcel](https://wordpress.org/support/users/rkexcel/), * There may be different reasons for the issue. * Could you please, send us the backup log file, so we can analyze the issue? * You can download the mentioned log file by this article link: [https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/](https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/) * Please send it via wetransfer.com using the link retrieving option. Like this: [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv) * You may send it to our support email address (support@backup-guard.com) or contact us via live chat on our official website if you don’t wish to share the log here in the forum. * In case you don’t have an access to your dashboard, you can download it using FTP client. All the backups and related stuff (e.g. log files) have been located in “/wp-content/uploads/backup-guard/” directory. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12682525) * Dear [@pecktron2000](https://wordpress.org/support/users/pecktron2000/), * We’re happy it’s solved for you! 🙂 * [annapanpurna](https://wordpress.org/support/users/annapanpurna/) * (@annapanpurna) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12701454) * Hi, I now meet this error on my clints site as well, can you please help me out? The log file is downloaded for you to read – * [https://we.tl/t-lnncxWS3ts](https://we.tl/t-lnncxWS3ts) * Anna * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12701544) * Dear [@annapanpurna](https://wordpress.org/support/users/annapanpurna/), * Could you, please, submit your request in a new support topic thread? This thread has gone too long, and the reason for this issue differs for the users, so it’s not really the same case. 🙂 * We checked your log and everything seems to be ok with it. Please, try to extract your backup with our extractor and see if it goes well: [Extract SGBP archive](https://help.backup-guard.com/en/article/extract-sgbp-archive-hwyeo1/) * Thread Starter [jberry2019](https://wordpress.org/support/users/jberry2019/) * (@jberry2019) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12701846) * Support Backup Guard * Thank you for responding. I sent the backup log to you through wetransfer. Thank you for your help and I look forward to hearing from you. * [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * (@backup-guard) * [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12705965) * Dear [@jberry2019](https://wordpress.org/support/users/jberry2019/), * Thank you, we received it! Will close this thread here. * In case of any questions, please, submit a new support thread. * Thank you in advance! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘PHP Execution Timeout Error’ is closed to new replies. * ![](https://ps.w.org/backup/assets/icon-128x128.png?rev=3287187) * [JetBackup - Backup, Restore & Migrate](https://wordpress.org/plugins/backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup/) * [Active Topics](https://wordpress.org/support/plugin/backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup/reviews/) ## Tags * [backupguard](https://wordpress.org/support/topic-tag/backupguard/) * [PHP EXECUTION TIMEOUT ERROR](https://wordpress.org/support/topic-tag/php-execution-timeout-error/) * 11 replies * 5 participants * Last reply from: [Support Backup Guard](https://wordpress.org/support/users/backup-guard/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/php-execution-timeout-error-8/#post-12705965) * Status: resolved