Title: PHP Fatal Error message
Last modified: January 24, 2021

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# PHP Fatal Error message

 *  Resolved [trembol](https://wordpress.org/support/users/trembol/)
 * (@trembol)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-message-4/)
 * Hi, I’ve been using the free version of your great plugin for a while. I’ve just
   noticed that is producing the following error:
 * [23-Jan-2021 11:02:04 UTC] PHP Fatal error: require_once(): Failed opening required‘/
   home/trembolc/public_html/trembol.com/wp-content/plugins/yop-poll/admin/models/
   votes.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/trembolc/
   public_html/trembol.com/wp-content/plugins/yop-poll/yop_poll.php on line 44
 * I’m not a technical guy and I don’t really know what it is and how to fix it,
   could you help me?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-fatal-error-message-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [YOP](https://wordpress.org/support/users/yourownprogrammer/)
 * (@yourownprogrammer)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-message-4/#post-13952048)
 * Hello
 * The error is saying that one of the plugin files is missing.
    I am not sure how
   this happened.
 * A solution would be to manually upload the file via ftp.
 * Another solution is to delete the plugin and reinstall.
    Bu this may remove all
   the data (polls and votes), depending on the setting you had under Settings -
   > General for “Remove plugin data when uninstalling”.
 *  Thread Starter [trembol](https://wordpress.org/support/users/trembol/)
 * (@trembol)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-message-4/#post-13963135)
 * Thanks for your answer, I’ve just resintall the plugin, let’s see if that helps.
   
   Best
 *  Plugin Author [YOP](https://wordpress.org/support/users/yourownprogrammer/)
 * (@yourownprogrammer)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-message-4/#post-14012725)
 * Hello
 * Could you please let us know if reinstalling fixed the problem?
 * Thank you.
 *  Thread Starter [trembol](https://wordpress.org/support/users/trembol/)
 * (@trembol)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-message-4/#post-14012753)
 * yes, thanks
 *  Plugin Author [YOP](https://wordpress.org/support/users/yourownprogrammer/)
 * (@yourownprogrammer)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-message-4/#post-14012773)
 * Thank you.
 * Will mark this as resolved then.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘PHP Fatal Error message’ is closed to new replies.

 * ![](https://ps.w.org/yop-poll/assets/icon-256x256.png?rev=3524390)
 * [YOP Poll](https://wordpress.org/plugins/yop-poll/)
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 * 5 replies
 * 2 participants
 * Last reply from: [YOP](https://wordpress.org/support/users/yourownprogrammer/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-message-4/#post-14012773)
 * Status: resolved