PHP Fatal Error since version 9.5.0.

Thanks for the advice. Completely deleting the plugin and reinstalling it has fixed the issue. A note for anyone else, simply uploading the plugin to ‘replace’ the old copy did not work – you had to actually delete it and its data to get it to fix the issue.

Thanks for the help.

We’ve just experienced the same issue again, with the recent update to 9.5.1., with a fatal error preventing access to the admin. To fix it we had to completely delete the plugin and its data and manually reinstall it.

Why would this be happening?

CORRECTION – Apologies, in my initial post I said that reinstalling had fixed the issue but I was mistaken. The same fatal error is occurring when the manually installed version 9.5.1. is activated. This was manually downloaded from ww.wp.xz.cn and installed via the dashboard, so this should rule out a partial install issue presumably.

Here’s the fatal error from 9.5.1. in WooCommerce’s log :

2025-05-19T13:05:12+00:00 Critical Uncaught Error: Failed opening required '/mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/admin/stripe-settings.php' (include_path='.:/usr/share/php') in /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/payment-methods/class-wc-stripe-upe-payment-gateway.php:389
Additional context
{
"error": {
"type": 1,
"file": "/mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/payment-methods/class-wc-stripe-upe-payment-gateway.php",
"line": 389
},
"remote-logging": true,
"backtrace": [
"",
"#0 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/payment-methods/class-wc-stripe-upe-payment-gateway.php(230): WC_Stripe_UPE_Payment_Gateway->init_form_fields()",
"#1 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(789): WC_Stripe_UPE_Payment_Gateway->__construct()",
"#2 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/payment-methods/class-wc-stripe-express-checkout-helper.php(46): WC_Stripe->get_main_stripe_gateway()",
"#3 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-blocks-support.php(49): WC_Stripe_Express_Checkout_Helper->__construct()",
"#4 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(933): WC_Stripe_Blocks_Support->__construct()",
"#5 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce/src/Blocks/Registry/AbstractDependencyType.php(42): {closure}()",
"#6 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce/src/Blocks/Registry/SharedType.php(28): Automattic\WooCommerce\Blocks\Registry\AbstractDependencyType->resolve_value()",
"#7 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce/src/Blocks/Registry/Container.php(96): Automattic\WooCommerce\Blocks\Registry\SharedType->get()",
"#8 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(940): Automattic\WooCommerce\Blocks\Registry\Container->get()",
"#9 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-includes/class-wp-hook.php(324): {closure}()",
"#10 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()",
"#11 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()",
"#12 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-content/plugins/woocommerce/src/Blocks/Integrations/IntegrationRegistry.php(50): do_action()",
"#13 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Blocks\Integrations\IntegrationRegistry->initialize()",
"#14 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()",
"#15 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()",
"#16 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-settings.php(727): do_action()",
"#17 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-config.php(91): require_once('…')",
"#18 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-load.php(50): require_once('…')",
"#19 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-admin/admin.php(35): require_once('…')",
"#20 /mnt/BLOCKSTORAGE/home/XXXXX/public_html/wp-admin/index.php(10): require_once('…')",
"#21 {main}",
"thrown"
]
}

• This reply was modified 1 year ago by livingstonescreative. Reason: Correction, as the problem persists

Hi shahzeen,

I’d already tried manually downloading the plugin, completely deleting the old one, and uploading 9.5.1. as a fresh install. We see the same error in WooCommerce.

I’ve copied our status report here – https://gist.github.com/livingstonecreative/d2adaeeba28ef8a0362d573a7a8a0dfc

Thanks

Hi Shahzeen,

The fatal error log was pasted into an earlier post in this thread, 4 or 5 messages up. Here I think.

Thanks.

Thanks for the update. I’ll keep an eye out for the fix to be released.