Title: php max time out error
Last modified: November 20, 2016

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# php max time out error

 *  Resolved [bigjake36](https://wordpress.org/support/users/bigjake36/)
 * (@bigjake36)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/php-max-time-out-error/)
 * Currently trying out your free plugin and have an issue with it. When I try to
   do a full back up of my site I get a php max time out error and the system hangs.
   I’ve reset the time out to 6000 and still no luck. I’ve disabled my security 
   and again no luck. I spoke with my hosting service and this is what they told
   me.
 * “Hello Boris,
 * It looks like you have 26.16GB of data on this account which is why the backup
   is timing out. Unfortunately, a backup plugin is not going to work with this 
   much data as you will consistency hit the max_execution_time limit on our shared
   servers. We recommend using the cPanel backup wizard to backup your website.”
 * I can back up my database, plugins,​​​ and themes, but I’m not able to back up
   the file base, nor can I back up the entire site at one time. Each one of the
   back ups need to be one at a time, except the file base as it will not back up
   at all. It reaches 30% and then stops and goes no further. Are there any solutions
   to this issue or do I need to use the cpanel back up as suggested by the hosting
   company. Hope to hear a solution to this issue soon. Thank you.

Viewing 1 replies (of 1 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/php-max-time-out-error/#post-8462605)
 * Hi,
 * UpdraftPlus is engineered to not need to finish all its work within one max_execution_time;
   it can resume and carry on. But, it sounds like you need to reduce the amount
   of data being processed at once. To do this, do this:
 * 1) Go to the UpdraftPlus settings tab
 * 2) Scroll to the bottom, and open the ‘expert’ section
 * 3) Reduce the ‘split’ size down to 60Mb, and then save the settings
 * Then start a fresh backup.
 * Best wishes,
    David

Viewing 1 replies (of 1 total)

The topic ‘php max time out error’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 1 reply
 * 2 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/php-max-time-out-error/#post-8462605)
 * Status: resolved