Plugin Support
WFAdam
(@wfadam)
Hello @bjf2000 and thanks for reaching out to us!
This sounds like an update might have corrupted a file. Could of either been the PHP upgrade, WordPress upgrade, or Wordfence update. Since the error is located in the waf folder, I suggest resetting Wordfence to ensure this gets cleaned up.
You can backup your Wordfence settings via the Export option (Wordfence > Tools > Import/Export Options and click Export. You can also take note of the current Whitelisted URLs you have in Wordfence > Firewall > All Firewall Options > Whitelisted URLs as these are not included in the Import/Export, and will be lost during the re-install. Here is what is exported: https://www.wordfence.com/help/tools/import-export/ During the export, you will be given a long string of text. Keep this safe, you’ll need it in a few minutes.
After that, enable the option to Delete Wordfence tables and data on deactivation in Wordfence > All Options > General Wordfence Options. You will want to remember to disable this after you reinstall Wordfence again.
After you enable that option, you can deactivate Wordfence from the Plugins area of your site, then delete it. Next, from the plugins area, search for and re-install Wordfence like normal.
It will be like setting Wordfence up for the first time. You will need to enter an email address, and then go into Wordfence > Tools > Import/Export Options and paste that string of text into the Import Wordfence Options field and click the button there.
The firewall will be in Learning Mode by default for 7 days. I would recommend switching this to “Enabled and Protected” as soon as possible.
https://www.wordfence.com/help/advanced/remove-or-reset/#remove-or-reset is also a good reference for resetting Wordfence.
Let me know if this helps!
Thanks!
Before taking that major step, I should emphasize that the warning doesn’t correspond to any particular problem that I’ve seen, so it doesn’t seem urgent enough to warrant wiping out the installation. That’s typical of PHP warnings as opposed to errors.
And more to your point of it being corruption, it’s happened with both the current and previous version of PHP, current and previous version of WP, current and previous version (maybe versionS) of WordFence. In that case, I’m not sure where the corruption, if there is corruption as opposed to a coding issue in bootstrap.php, could be.
Plugin Support
WFAdam
(@wfadam)
Hello again @bjf2000
Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.
Id like to take a look at your data tables and see if I can tell if anything is off.
Thanks!
Plugin Support
WFAdam
(@wfadam)
Hello again @bjf2000 and thanks for sending the diagnostic report!
This issue could be related to a broken firewall configuration file, I suggest deleting wflogs folder under /wp-content/ directory then reload any of the plugin’s settings page to get this folder regenerated, after that, recheck this issue and let me know how it goes.
Don’t forget to switch the firewall into “Enabled and Protecting” after doing this step.
Let me know if this resolves it. If not, we might have to manually reinstall the plugin to correct the issue.
Thanks again!
OK, I’ll do that later today.
Due to the infrequency of these warnings in the log (three weeks between the first one and the recent pair from five days ago), it could be quite some time before anything is known.
Plugin Support
WFAdam
(@wfadam)
Sounds good @bjf2000
If you are still seeing this issue even weeks down the road, please try to reinstall Wordfence given the instructions here. If you are still having issues, as always, feel free to post another topic and we would be glad to assist you!
Thanks again for your support!
