• Resolved ztpinar

    (@ztpinar)


    Hello we keep getting following PHP warning on our debug log:
    PHP Warning: Trying to access array offset on value of type null in XXX/ourwebsite.com/wp-content/plugins/wt-smart-coupons-for-woocommerce/public/modules/checkout_options/checkout_options.php on line 173
    What may be the cause of this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @ztpinar ,

    Greetings from WebToffee Support!

    Thank you for reaching out to us regarding the PHP warning you’ve encountered in your debug log.

    Could you please let us know the version of the Smart Coupons for WooCommerce plugin you are currently using? The latest version of the plugin is 2.0.0. If you are using a previous version, kindly update to the latest version and check if the issue persists.

    If the issue continues, we kindly request the following information:

    – WooCommerce System Status Report:
       Navigate to WooCommerce > Status > Get system status report, and share the details with us. This report will help us understand your site’s environment and configurations.

    You may securely share the required information through this link. Once we have this, we’ll be better equipped to investigate and assist you further.

    Looking forward to your response!

    Thread Starter ztpinar

    (@ztpinar)

    Hey I believe the update was released one day ago. I’ll update and follow up on this topic within 24hrs. Thanks.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @ztpinar ,

    We wanted to follow up on your last message regarding the PHP warning. Have you had a chance to update the plugin to the latest version, and if so, did it resolve the issue?

    If the issue persists, we recommend temporarily switching to a default WooCommerce theme like Storefront and checking if the warning still occurs. This will help us identify if the issue is theme-related or something else.

    Please let us know the results or if you need any further assistance. We’re here to help!

    Thread Starter ztpinar

    (@ztpinar)

    Hello,

    Issue still persists, we are going to try some debug options and get back to you soon. Thank you for your patience.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @ztpinar ,

    We wanted to follow up as we haven’t heard back from you regarding the issue. Were you able to try debugging by switching to a default WooCommerce theme like Storefront?

    If the problem persists after trying this, kindly share the WooCommerce System Status report with us. You can generate this report by navigating to WooCommerce -> Status -> Get system status report in your WordPress dashboard. Please share this via our support link so we can further assist you.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @ztpinar ,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    You may create a new thread if you require any further assistance.

Viewing 6 replies - 1 through 6 (of 6 total)

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