Title: PHPMyAdmin wp_usermeta problem
Last modified: May 20, 2024

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# PHPMyAdmin wp_usermeta problem

 *  [hetjou](https://wordpress.org/support/users/hetjou/)
 * (@hetjou)
 * [2 years ago](https://wordpress.org/support/topic/phpmyadmin-wp_usermeta-problem/)
 * Good day
 * When I create a **new user** in WordPress the following happens:
    1. **In WordPress > Users**: the username, name and email address do not appear.
       The email that arrives to announce the new user shows the username and email
       address as blank.
    2. **PHPMyAdmin > wp_users**: shows the new user details as per normal
    3. **PHPMyAdmin > wp_usermeta**: does not display the new user at all
 * Any advice in this regard will be appreciated. Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphpmyadmin-wp_usermeta-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [2 years ago](https://wordpress.org/support/topic/phpmyadmin-wp_usermeta-problem/#post-17769318)
 * My guess would be that a plugin you are using is interfering with the storage
   here. As a test, deactivate all plugins and then create a user. Does it then 
   work as it should? If so, one of the plugins was to blame. You can find the culprit
   by reactivating the plugins.
 *  Thread Starter [hetjou](https://wordpress.org/support/users/hetjou/)
 * (@hetjou)
 * [2 years ago](https://wordpress.org/support/topic/phpmyadmin-wp_usermeta-problem/#post-17769420)
 * Thank you for your response.
 * Disabling plugins and switching to a default theme makes no difference.
 * Any other ideas? Thank you.
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [2 years ago](https://wordpress.org/support/topic/phpmyadmin-wp_usermeta-problem/#post-17771283)
 * Which WordPress version do you have?
 * Have you ever reinstalled the core files under Updates? There is a button there
   that only exchanges the files and does not change anything in the project.
 * Is there any problem under Tools > Site Health that could explain this?
 * Do you have entries in the error log when you create a new user? If necessary,
   could you also activate the debug mode of WordPress?
 *  Thread Starter [hetjou](https://wordpress.org/support/users/hetjou/)
 * (@hetjou)
 * [2 years ago](https://wordpress.org/support/topic/phpmyadmin-wp_usermeta-problem/#post-17772420)
 * I have reinstalled the core files several times. There is no error in the site
   health or logs. Debug mode does not provide any information either.
 * The problem lies in the wp_usermeta file and I don’t have the knowledge to fix
   this.
 * Thank you for your input thus far!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PHPMyAdmin wp_usermeta problem’ is closed to new replies.

## Tags

 * [phpmyadmin](https://wordpress.org/support/topic-tag/phpmyadmin/)
 * [user accounts](https://wordpress.org/support/topic-tag/user-accounts/)
 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [hetjou](https://wordpress.org/support/users/hetjou/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/phpmyadmin-wp_usermeta-problem/#post-17772420)
 * Status: not resolved

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