Title: Pin It causing error message
Last modified: August 22, 2016

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# Pin It causing error message

 *  Resolved [Eleri5](https://wordpress.org/support/users/eleri5/)
 * (@eleri5)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/)
 * Hi,Newbie wanting to add your button to Elegant Themes Divi sidebar on Home page
   [http://www.treginnis.co.uk](http://www.treginnis.co.uk) below the two Trip Advisor
   buttons but I get this message –
 * Fatal error: Call to undefined function mb_detect_encoding() in /web1/user?????/
   website/wordpress/wp-content/plugins/pinterest-pin-it-button/includes/simple_html_dom.
   php on line 1234
 * Thanks
 * [https://wordpress.org/plugins/pinterest-pin-it-button/](https://wordpress.org/plugins/pinterest-pin-it-button/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [Nick Young](https://wordpress.org/support/users/nickyoung87/)
 * (@nickyoung87)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/#post-5636544)
 * Hi are you using the widget provided by the plugin or some other method to display
   it there?
 *  Thread Starter [Eleri5](https://wordpress.org/support/users/eleri5/)
 * (@eleri5)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/#post-5636560)
 * Hi, I have created an image and put a link to Pinterest since I could not create
   your button there without an error message.
    Tahnks
 *  Thread Starter [Eleri5](https://wordpress.org/support/users/eleri5/)
 * (@eleri5)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/#post-5636561)
 * I would like to use your widget espcially for photos, not sure what to do?
 *  Thread Starter [Eleri5](https://wordpress.org/support/users/eleri5/)
 * (@eleri5)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/#post-5636562)
 * The Pin It widget also caused erors on my posts. I have deactivated it now for
   my posts in “What to See” to work without an error message.
 *  Plugin Contributor [Phil Derksen](https://wordpress.org/support/users/pderksen/)
 * (@pderksen)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/#post-5636577)
 * [@eleri5](https://wordpress.org/support/users/eleri5/) The error you saw is most
   likely related to a web host setting that would need updating if you were to 
   use our plugin.
 * Please pass this on to your web host’s server admin or support unless you’re 
   in charge of this.
 * The “simple_html_dom.php” library in the plugin is necessary to parse and detect
   images throughout your content to mark for adding hover buttons, below image 
   buttons, etc. throughout.
 * “Call to undefined function mb_detect_encoding()” from this library means the
   mbstring() extension to PHP is not installed on the server.
 * It should be a pretty easy one line configuration for your admin.
 * See:
    [http://stackoverflow.com/questions/17204437/fatal-error-call-to-undefined-function-mb-detect-encoding](http://stackoverflow.com/questions/17204437/fatal-error-call-to-undefined-function-mb-detect-encoding)
   [http://php.net/manual/en/mbstring.installation.php](http://php.net/manual/en/mbstring.installation.php)
 * Hopefully that helps.
 *  [SSmeredith](https://wordpress.org/support/users/ssmeredith/)
 * (@ssmeredith)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/#post-5636625)
 * Was this ever fixed? It was working for us until I upgraded so not a server issue.
   When I activate it, the footer and sidebar disappears. You can see the shortcode
   now that I deactivated it.
 * [http://www.yoga-teacher-training.org/yoga-community/blog/](http://www.yoga-teacher-training.org/yoga-community/blog/)
 * Any help with this would be greatly appreciated. I need to get this fixed ASAP.
 * Thanks!!
 *  Plugin Contributor [Phil Derksen](https://wordpress.org/support/users/pderksen/)
 * (@pderksen)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/#post-5636626)
 * [@ssmeredith](https://wordpress.org/support/users/ssmeredith/) I’m not sure this
   is a related issue, and this one’s already marked resolved.
 * Would you mind starting a new topic with details? Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Pin It causing error message’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/pinterest-pin-it-button_f5f5f5.svg)
 * [Pinterest "Pin It" Button](https://wordpress.org/plugins/pinterest-pin-it-button/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pinterest-pin-it-button/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pinterest-pin-it-button/)
 * [Active Topics](https://wordpress.org/support/plugin/pinterest-pin-it-button/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pinterest-pin-it-button/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pinterest-pin-it-button/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [Phil Derksen](https://wordpress.org/support/users/pderksen/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/pin-it-causing-error-message/#post-5636626)
 * Status: resolved